Patient Care Coordinator - Part-time

We offer a comprehensive benefits package, which includes:

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities
* Administrative Support : Perform a range of office tasks efficiently
* Patient Assistance : Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
* Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
* Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.
* Communication : Handle incoming calls and follow up with patients professionally.
* Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
* Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
* Office Environment : Maintain a clean, welcoming workspace.

Qualifications
High School diploma or equivalent
Preferred: 2 years' experience in office administration, sales, or customer service
Proficiency in MS Office
Flexible to work varying hours

Competencies
Customer service orientation
Team Player
Self-motivated, organized, and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.