Patient Care Coordinator/Receptionist

Job Title: Dental Front Desk Coordinator / Dental Receptionist
Position Summary
The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities
Patient Experience & Communication

- Greet patients warmly upon arrival and assist with check-in and check-out

- Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone

- Communicate appointment details, office policies, and general visit flow

- Support a positive and calm environment for patients throughout their visit

Scheduling & Office Flow

- Schedule, confirm, reschedule, and follow up on patient appointments

- Maintain an organized and optimized schedule to support provider productivity

- Coordinate recall, follow-ups, and unscheduled treatment appointments

- Assist with daily office flow and communication between front and clinical teams

Administrative & Records Support

- Maintain accurate patient records and documentation in the practice management system

- Ensure patient forms and information are completed and up to date

- Support general administrative tasks including data entry, filing, scanning, and correspondence

- Maintain a clean, organized, and professional front desk and reception area

Monday-Friday 8am-5pm
$18 - $23 an hour
Requirements
Required Skills & Qualifications

- Strong customer service and interpersonal communication skills

- Excellent organizational skills and attention to detail

- Ability to multitask in a fast-paced environment

- Comfort with computers, scheduling software, and basic office technology

- Professional appearance and demeanor