Patient Service Rep - UT Gastroenterology

University Physicians Association is seeking a dedicated Patient Service Representative to join our growing team at University Gastroenterology , part of the University of Tennessee Medical Center . The ideal candidate would possess excellent communication skills, have the ability to multi-task, computer experience, telephone and scheduling skills.

In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

- Medical, Dental, and Vision Insurance

- 401(k) with company match and immediate vesting

- Short-term and Long-term disability

- Life insurance

- Critical Illness

- Flexible Spending Accounts

- Health Savings Account with Employer contribution

- PTO, Sick leave, Bereavement leave

- Employee Assistance Program

- Fitness Center, and More!
Job Responsibilities :

- Greet patients in friendly and timely manner

- Ensure that patients complete necessary forms required for the electronic health record and billing office

- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays

- Ensures good patient flow through practice by timely processing of patients as they arrive at front office

- Answer patient inquiries regarding patient registration information or billing questions

- Refers patient inquiries regarding medical care or treatment to medical assistant or physician

- Schedules patients with appropriate physician

- Document scanning into electronic health record

- Other duties as assigned
Requirements

- Ability to multi-task

- Strong communication skills

- Time management and organizational skills

- Attention to detail