Patient Service Representative - Heart and Vascular Clinic

Find your calling at Mercy!

Join the team at Mercy Clinic South Heart & Vascular and become an important part of delivering an exceptional patient experience. As a Patient Service Representative, you will serve as the first point of contact for patients and visitors, helping create a welcoming environment while supporting the daily operations of a busy specialty clinic.

If you enjoy helping people, have strong organizational skills, and thrive in a fast-paced healthcare setting, we'd love to hear from you.
Position Details:

Patient Service Agent - Mercy Clinic South Heart & Vascular

Location: 10012 Kennerly Rd, Saint Louis, MO 63128

Status: Part-Time (24 Hours per Week), Day Shift, No Weekends or Holidays

Why Consider This Opportunity?

- Part-time schedule (24 hours per week)

- Day shift hours

- Work in a collaborative healthcare environment

- Interact with patients and families every day

- Opportunities for growth and advancement within Mercy

What You'll Do

- Greet patients and visitors with professionalism and compassion

- Check patients in and out for appointments

- Verify demographic and insurance information

- Schedule appointments and manage calendars

- Answer incoming phone calls and assist with patient questions

- Collect co-pays and patient payments

- Maintain accurate electronic medical records

- Assist with scanning, faxing, and other clerical duties

- Support clinic operations and help ensure an exceptional patient experience

Minimum Qualifications

- High school diploma or equivalent

- Strong customer service and communication skills

- Basic computer and data entry skills

- Ability to multitask in a busy healthcare setting

- Strong attention to detail and organizational skills

Preferred Qualifications

- One year of medical office, healthcare, reception, or customer service experience

- Experience scheduling appointments and working with electronic medical records

- Previous experience handling patient registration or insurance information

Mercy Key Benefits:
· Tuition Reimbursement up to $2,000 for continuing education after 12 months
· Health/Dental/Vision available after day one
· Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
· Paid parental leave for new parents
· 401k with employer match
· Paid PTO for volunteering
· Competitive salary
· Future career growth!

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.