Patient Service Representative (PSR)
- LocationPhoenix, AZ, United States
- Work typeOn-site
- EmploymentFull-time
- Posted2 November 2026
- SourceTenet Healthcare's careers page (Oracle Recruiting)
Live checkFirst seen 6 days ago; still listed on Tenet Healthcare's careers page 13 h ago.
Moves fastWhen Tenet Healthcare takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Experience1+ year
- EducationHigh school diploma
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
$500 sign on bonus!
Shared Service Regional Call Center - Hybrid role
A non-exempt medical office position responsible for front office processes in physician practice
Responsibilities
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
- Greets patients entering the practice.
- Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
- Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
- Checks out patients and assists them with referral processing and scheduling.
- Collects co-pays and posts charges.
- Processes charge entry and patient balances.
- Distributes information to patients regarding office policies, procedures, and practice information.
- Explains the patient portal and assists with patient enrollment.
- Performs additional responsibilities as needed.
Qualifications
Education : High school diploma/GED
Experience : One year customer service experience, preferably in a hospital or physician office setting.
Sign on bonus is for new hires only!
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