Performance & Insights Analyst

In our continuous journey of growth and innovation at Carnival UK, we are seeking an Analyst, Performance and Insights to bring fresh insights and expertise to our Digital Technology team.

This pivotal role will involve:

- Producing accurate and timely performance reporting across DTO, maintaining dashboards, metrics and data quality standards utilising tools such as Power BI

- Analysing service and delivery data to identify trends, risks and performance variances, translating findings into clear commentary.

- Validating, cleansing and reconciling data from multiple sources to ensure reporting is accurate, consistent and clearly documented.

- Supporting improvements to dashboards, visualisations and reporting processes, while working with managers to tailor outputs to their needs.

This role is positioned at CUK09 level within our organisation and is available on a [full-time/part-time], [permanent/fixed term] basis. This is an office-based position in Southampton.

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

- Experience supporting reporting, data analysis or operational processes within a structured environment.

- Strong attention to detail and the ability to work confidently with data to produce accurate, reliable outputs.

- Good communication and stakeholder skills, with the ability to understand reporting needs and explain findings clearly.

- A degree or equivalent experience in Business, Technology, Data or a related discipline, supported by evidence of continuous professional development

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

- A curious and analytical approach, with the judgement to balance accuracy, pace and the level of investigation required.

- Confidence using AI tools to support analysis, bring information together and explore new ways of generating insight.

- Familiarity with Microsoft Power Platform, with an understanding of how tools such as Power BI, Power Automate and Power Apps can support reporting, analysis and process automation.

- Ownership of your work and development, with an openness to feedback and a willingness to learn from challenges.

- A collaborative and dependable style, building trust with colleagues and contributing positively to the wider team.

- An experimental and improvement-focused mindset, willing to challenge established approaches, test new ideas and find smarter ways to improve reporting, data quality and insight.

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Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

- Employee Discounted Cruising plus Friends and Family offers

- Minimum 25 days leave, bank holiday allowance and holiday trading scheme

- Extensive learning and development opportunities

- Company paid Health Cash Plan and health assessment

- Contributory Defined Contribution Pension scheme

Recruitment Journey

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