Personal Banker-Inbound_BRANCH BANKING_0466_1263_1085694
- LocationMumbai, Maharashtra, India
- Work typeOn-site
- EmploymentFull-time
- Posted30 October 2026
- SourceKotak Mahindra Bank's careers page (Oracle Recruiting)
Live checkFirst seen 7 days ago; still listed on Kotak Mahindra Bank's careers page 2 h ago.
Moves fastWhen Kotak Mahindra Bank takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Experience1 to 5 years
- LanguagesEnglish (a plus)
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Job Description
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.
Responsibilities
- Manage cash and non-cash transactions efficiently and accurately.
- Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
- Provide general banking information and resolve customer queries promptly.
- Maintain high standards of speed and accuracy in all transactional processes.
- Identify and promote cross-selling opportunities for other banking products and services.
- Ensure a positive and professional customer experience to foster loyalty and referrals.
Qualifications
- Graduate in any discipline.
- 1-5 years of experience in Banking, Financial Services, Sales, or Customer Service.
- Strong communication and interpersonal skills.
- Customer-centric approach with a passion for service excellence.
- Ability to identify sales opportunities and achieve targets.
- Basic understanding of banking products and processes.
- Proficiency in local language and English preferred.
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