Product Master Load and Haul- P3
- LocationSouth Africa, Kempton Park
- Work typeOn-site
- EmploymentFull-time
- Posted29 October 2026
- SourceSandvik's careers page (Workday)
Live checkFirst seen 11 days ago; still listed on Sandvik's careers page 4 h ago.
Moves fastWhen Sandvik takes a role down early, it is usually about 12 days after posting. Apply soon.
At a glance
- Experience10+ years
- Skills and toolsDriver's license
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.
The Role:
Responsible for providing quality technical support and for developing the technical competencies of internal and external customers.
Main Responsibilities
- Provide technical support to end users, operators and service personnel in cases of complex technical issues.
- Coaching and training with Technicians and Specialists
- Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operations.
- Provide technical expertise into the sales and business development offering to customers
- Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
- Review spare parts recommendations with Parts BLM organization
- Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
- Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
- Assist PSM with field-testing and trials of new products and updated components to ensure proper and safe operation.
- Perform equipment demonstrations in a safe manner.
- Provide on-site technical assistance to resolve issues
- Relationship marketing & Market services
Your profile
- Grade 12/N3
- Relevant trade certificate
- Computer literacy
- Maintenance experience (10 years)
- Sandvik product experience on Rock Drills
- English proficiency
- Trackless mining experience on UG Drills and Bolters
- Valid driver’s license
- Physical & Medical ability to function in a mining environment
How to apply
Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers.
Applications close: 10 November 2026
If you have any further queries, please contact us on 0800 331 331
We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.
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