Program Manager

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary
Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

Summary:
The Program Manager will be based in Dallas, TX .
In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
Responsibilities:

- Organize, plan and direct program schedules and budgets.

- In charge of tracking relevant metrics and drive action items based on results.

- Provide help, knowledge and expertise with contract negotiations as required.

- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

- Be the key channel of communication for customers and act as escalation in the event of customer issues.

- In charge of customer´s satisfaction reviews and corrective actions.

- Maintain current and develop additional business with customers.

- Monitor and track that project and program deliverables are met.

- Be accountable for maintaining excellent customer relations with both new and existing customers.

- Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications:

- Typically requires a Bachelor's degree in engineering or related field or equivalent experience.

- Requires a minimum of 5+ years of experience in program administration/management or related area.

- Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.

- Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.

- Accountability for the program wellness.

- Demonstrates expert knowledge of the function and a thorough understanding of Crown Technical Systems and related business.

- Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.

- Understands the strategic impact of the function across sites.
What you'll receive for the great work you provide:

- Full range of medical, dental, and vision plans

- Life Insurance

- Short-term and Long-term Disability

- Matching 401(k) Contributions

- Vacation and Paid Sick Time

- Tuition Reimbursement

Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 11-09-2026 Job Posting End Date 01-04-2027

Job Category
Operations

Relocation: Not eligible

Is Sponsorship Available?
No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).