Quality Engineer

POSITION SUMMARY
Under the direction of the Quality Director, the Quality Engineer supervises a team of Quality Assurance Leads and Technicians and serves as a liaison between customers, Operations and Engineering. The role leads improvements in statistical methods, quality cost analysis, specifications, procedures, compliance, and facility-wide quality performance.
ESSENTIAL FUNCTIONS
Quality Leadership and Customer Support

- Supervise, coach, and support the Quality Assurance team of technicians.

- Serve as the liaison among Operations, Engineering, and customers regarding specifications, quality requirements, and customer concerns.

- Ensure manufacturing operations comply with customer and internal specifications

- Participate in customer audits and coordinate follow-up actions.

- Train employees on quality compliance, inspection methods, procedures, Quality Management System requirements, customer expectations, and regulatory issues.
Quality Systems and Documentation

- Research, write, and recommend changes to procedures, work instructions, forms, specifications, and related quality documentation.

- Develop and maintain electronic quality reports and presentations.

- Participate as an internal quality auditor and support audit readiness.

- Manage product holds and releases

- Perform other duties as assigned.
Analysis and Continuous Improvement

- Improve statistical methods used to monitor and control product and process quality.

- Develop quality metrics and analyses covering cost, defects, and causes for senior leadership.

- Serve as a subject matter expert in root cause analysis and corrective action activities.

- Coordinate process improvements throughout the facility and verify that improvements are sustained.

- Actively support continuous-improvement activities and team meetings while maintaining accountability for results.

- Collaborate with Production, Engineering, Food Safety, and customers to resolve compliance issues.

- Support customer, internal, and regulatory audit activities and completion of follow-up actions.

Requirements
REQUIRED QUALIFICATIONS

- Bachelor’s degree in engineering or an equivalent combination of education and experience.

- Two or more years of manufacturing experience, machining, and/or quality.
PREFERRED QUALIFICATIONS

- Food manufacturing experience.

- PCQI certification.