Receptionist - Casual

Company :
LMM Holdings Pty Ltd Part of the Sime Darby Motors Group, Volvo Car Brisbane North is more than just a showroom - it encompasses all that is Volvo under one roof.

As a Receptionist for Volvo Car Brisbane North, you will be responsible for but not limited to:

- Ensuring all customers walk in and remote are attended to with an efficient, professional and courteous greeting on their contact with the Dealership

- To assist and provide support in ensuring customer requests for Service and Sales are attended to efficiently

- Ensure the Switchboard is covered at all times and incoming calls are answered promptly within 3 rings

- Ensure administration duties are attended to in a timely and accurate fashion across a variety of systems

- Assist customers where appropriate or pass the call on to the appropriate person who can assist them.

- Maintain professional relationships with both internal and external stakeholders

- Ensure customers are comfortable and offered refreshments where appropriate, answer basic enquiries and refer them to the appropriate personnel who can assist them.

- Prepare correspondence, reports and other documentation for the Dealership as required

- Assist with planning and event coordination (including weekends if required)

- Provide Administrative cover to other Departments as needed

- Identify and allocate infringement notices and tolls to correct personnel adhering to important processing deadlines

- Monitor stock levels and ensure they are kept at a reasonable level

- Schedule dealership RDO's, leave and absences into Outlook/IPFX system

To be successful in this position, you will have the following skills and experience:

- Experience working in a fast paced environment as a Receptionist

- Ability to work well in a team environment whilst showing a superior customer focus and outgoing attitude

- Sound knowledge of telecommunication systems and administrative procedures

- High level of computer skills with proficiency to navigate through Microsoft Office & Company Systems

- Exemplary communication and conflict resolution skills (verbal and written)

- Ability to multi-task, prioritise and manage time effectively

In return, you will enjoy a competitive remuneration package, a close knit team environment, and an opportunity to enhance your excellent customer service skills.

To apply, please send your CV and Covering Letter ,by following the Apply Link featured below.