Reentry Coordinator (NCS) - MONSE

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:
$55,012.00 - $87,968.00 Annually

Starting Pay:
$71,490.00 - $78,000.00 Annually

Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job SUmmary
The Re-entry Coordinator plays a pivotal role in advancing the Mayor’s Office of Neighborhood Safety and Engagement’s (MONSE) mission to support individuals re-entering the community following involvement with the criminal justice system through the agency’s Office of Returning Citizens. This position is responsible for coordinating resource delivery, managing special projects, and fostering collaborative partnerships that enhance re-entry programming across Baltimore. The Coordinator works closely with returning citizens, community-based providers, and agency partners to assess needs, implement service enhancements, and ensure culturally and geographically responsive support. MONSE seeks to empower returning citizens and community partners to co-create pathways to successful reintegration and lasting public safety.

Essential Functions
Program Coordination & Service Connection

- Manage low-barrier, reintegrative case management for returning citizens; connect individuals to essential partner agencies and community-based resources post-incarceration.

- Serve as a central point of contact and subject matter expert on re-entry issues, offering technical assistance to agency and community partners.

- Facilitate dialogue, data collection, reporting, process improvement, and inter/intra-departmental planning related to re-entry services and policies.
Community Engagement & Needs Assessment

- Monitor and evaluate the effectiveness of community partners in delivering services to returning citizens.

- Conduct outreach, community needs assessments, and public education efforts to identify gaps and drive improvements in re-entry support.

- Identify key partners, develop action-oriented plans, and maintain a statistical framework for data collection and reporting.

- Stay current on best practices in re-entry and victim services; assist with the implementation of new, evidence-based approaches.

- Maintain confidentiality of all returning citizen and departmental information.
Collaboration and Coordination

- Coordinate and implement time-sensitive projects, program alliances, and joint initiatives in the re-entry space.

- Provide direct staff support and representation to Baltimore City’s Re-entry Action Council (RAC).

- Effectively coordinate with state and local agencies to optimize support and service to incarcerated individuals and returning citizens.

- Build and manage cooperative relationships with city agencies, nonprofits, civic groups, and residents to promote a coordinated, citywide re-entry response.
Reporting, Compliance, & Professional Development

- Deliver timely, thorough reporting of project deliverables to supervisors and stakeholders.

- Prepare monthly progress reports for internal distribution and public communication.

- Attend and actively participate in community meetings, professional groups, workshops, and conferences to advance knowledge and represent MONSE.

- Contribute to the development of public information campaigns and participate in inter-agency committees as assigned.

- Remain informed of new trends, innovations, and legal requirements related to re-entry.

Minimum Qualifications
Education: Bachelor’s degree in Sociology, Psychology, Human Services, or a related social or behavioral science field; or 3–5 years of relevant experience.

AND

Experience : Experience developing, coordinating, and managing programs, including the use of data to monitor outcomes and inform responses.
Demonstrated ability to assess and prioritize pressing needs while managing multiple tasks and responsibilities.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

- Strong analytical skills and keen attention to detail.

- Proven ability to resolve complex, multi-faceted problems and provide practical solutions.

- Excellent oral and written communication skills, with the ability to engage diverse stakeholders at all levels.

- Proficiency with Microsoft Office Suite and other relevant office software for reporting and data management.

- Knowledge of local, state, and federal laws and policies related to returning citizens and re-entry programming.

- High ethical standards, commitment to confidentiality, and alignment with MONSE’s mission, values, and equity-driven approach.

Additional Information

Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER