Regional Sales Manager_BRANCH BANKING_0733_8087_1100031

Enterprise Business Solutions

Role
Regional Manager

Location
Across India

Number of Positions

Reporting Relationships
Business Head

Position Grade
M7/M8

Job Profile

Drive end-to-end sales, onboarding, and portfolio growth thru dedicated team of

Assistant Product Sales Managers/PSMs, Senior Product Sales Managers & Area Managers for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition , solutioning & integration , and portfolio retention with strong collaboration across internal stakeholders & support Corporate/CA customers dealing with Consumer, Commercial Bank & Wealth verticals

Key Responsibilities

Regional Manager shall spearhead the team of Assistant Product Sales Managers/PSMs,

Senior PSMs & AMs managing the below responsibilities in their regions :

1) Business Development & Lead Generation

- Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.

- Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.

- Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.

- Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.

- Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance

- Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.

2) Onboarding, Activation & Portfolio Management

- Coordinate with operations/implementation for seamless go-live ; ensure activation and throughput (TPV/collections).

- Build deep client relationships to retain and grow wallets , cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

- Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.

- Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

- Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.

- Explain chargebacks/fraud risks for all product offering and follow audit/compliance

- requirements throughout deal lifecycle.

Key Performance Indicators (KPIs)

- New acquisitions: POS/QR terminals, CMS mandates

- Activation & throughput: TPV, fee realization.

- Penetration: Product adoption across mapped branches/segments.

- Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.

-
Risk & compliance: Zero critical audit findings; KYC accuracy.

Qualifications & Experience

- Minimum 15-16 years of experience in managing Liabilities/POS/CMS Business with a reputed bank / acquirer

- MBA preferred (Engineering + MBA is an advantage)

- Proficient in MS Office (Word, Excel, PowerPoint)

- Strong written and verbal communication in English

Skills & Competencies

- Strong sales orientation; self-starter with high energy and proactive & leader approach.

- Market savvy with solid networking; analytical and practical with troubleshooting aptitude.

- Excellent interpersonal, negotiation, presentation, and planning skills.

- Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines.

- Capable of handling large team of more than 100 people

- Sound analytical and logical reasoning capabilities.