Remote Customer Onboarding Consultant

Remote Customer Onboarding Consultant
About This Role:
BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services.
Key Responsibilities:

- Welcome new clients and guide them through the onboarding process

- Conduct virtual onboarding calls to understand client needs, goals, and workflows

- Coordinate with internal teams to ensure accurate setup and timely service

- Track onboarding progress and maintain detailed records in CRM systems

- Address questions or concerns and escalate issues when needed

- Ensure a smooth transition from onboarding to ongoing account support

What We’re Looking For:

- Experience in customer onboarding, client services, or sales is preferred but not required

- Strong communication and relationship-building skills

- Highly organized with excellent follow-up and attention to detail

- Comfortable working in a fully remote, fast-paced environment

- Tech-savvy with the ability to learn new tools and processes quickly

- Professional, positive, and solution-oriented mindset

What We Offer:

- Competitive base salary plus performance-based bonuses

- Benefits including medical, dental, 401(k), and paid time off

- Fully remote position with structured support

- Fully remote position with structured support

- Collaborative and growth-oriented team culture

Originally posted on Himalayas