Retail Lead/ Key Holder
- LocationKissimmee, FL, US
- Work typeOn-site
- Salary35.36k to 39.52k USD a year
- Posted28 October 2026
- SourceNaples Soap Company Inc's careers page (Paylocity)
Live checkFirst seen 6 days ago; still listed on Naples Soap Company Inc's careers page 2 h ago.
At a glance
- Experience2+ years
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Retail Lead / Key Holder — Beauty & Customer Experience
Lead the team. Elevate the experience. Drive results.
Napes Soap Company is looking for an experienced and enthusiastic Retail Lead / Key Holder who is passionate about beauty, skincare, wellness, and delivering an exceptional customer experience.
If you thrive in a fast-paced retail environment, enjoy connecting with customers, and have a strong track record of achieving sales goals, we’d love to meet you.
Pay: $17–$19/hour, based on experience + Commission
Schedule: Full-Time | Nights, weekends & holidays required
Location: Kissimmee, FL
What You’ll Do
- Create a welcoming, personalized, and elevated customer experience
- Educate customers on products and provide thoughtful recommendations
- Lead by example on the sales floor and motivate the team to achieve sales goals
- Coach associates on customer engagement, product knowledge, and selling techniques
- Monitor sales performance and help drive key KPIs
- Build strong customer relationships and encourage repeat business
- Support opening/closing procedures, cash handling, merchandising, and daily store operations
- Maintain a polished, organized, and inviting sales environment
Requirements
What We’re Looking For
- Must successfully pass a background check
- 2+ years of retail sales experience required
- 2+ years of experience consistently meeting sales goals and KPIs required
- 2+ years of experience as a Sales Lead, Key Holder, Assistant Manager, or similar retail leadership role required
- Beauty, skincare, cosmetics, fragrance, luxury, wellness, or specialty retail experience
- Strong communication, leadership, and customer service skills
- A positive, confident, and outgoing personality
- Ability to thrive in a fast-paced, customer-focused environment
- Must be 18 years of age or older
- Must work nights, weekends, and holidays
Perks & Benefits
- $17–$19/hour + Commission
- 401(k) with company match
- Health insurance
- Paid Time Off (PTO)
- Employee discount
- Paid training
Ready to Join Us?
If you’re passionate about beauty, sales, customer experience, and team leadership , we want to hear from you.
Apply today with your current resume. We look forward to meeting you!
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