Sales Administrator

Electro-Matic , a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value.  www.electo-matic.com

Sales Administrator — Electro-Matic

Position summary

Provides administrative support to executive level and sales management.
The Sales Administrator supports Electro-Matic’s sales team and customers by assisting pricing, establishing cost comparisons and coordination with operations and suppliers. This role ensures that sales data in CRM/ERP systems is current and accurate — helping keep our distribution operation efficient and our customers and suppliers satisfied.

Reports to: VP of Sales
Job type: Full-time, on-site

Key responsibilities

- Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals are applied.

- Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems.

- Communicate with manufacturers and suppliers to confirm availability, and expedite requests.

- Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity.

- Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps.

- Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation.

- Help implement process improvements and support system upgrades (ERP/CRM).

- Ensure compliance with company policies, trade regulations and internal controls for order processing.

Required qualifications

- High school diploma or equivalent.

- 3-5+ years experience in sales administration, inside sales, or order management — preferably in distribution, manufacturing or industrial automation.

- Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications.

- Experience with ERP and CRM systems (examples: Infor, P21) — comfortable learning new systems.

- Strong attention to detail, accuracy and organizational skills.

- Clear, professional verbal and written communication; customer service orientation.

- Ability to multitask, prioritize and meet deadlines in a fast-paced environment.

Preferred

- Knowledge of industrial automation products (sensors, connectors, motion control, PLCs) or experience supporting technical sales.

- Exposure to pricing strategies, margin calculations and commercial quoting processes.

Performance measures (examples)

- Order accuracy rate

- On-time order fulfillment

- Quote turnaround time

- Customer satisfaction / resolution time

- Data accuracy in CRM/ERP

Working conditions

- Office-based with regular collaboration with warehouse and field sales; occasional on-site visits to distributor or customer facilities.

- Typical business hours; occasional extended hours during month-end or high-volume periods.

- May occasionally lift small parcels or assist in the warehouse (up to ~25 lbs) depending on company practices.

Why Electro-Matic
As a leading industrial automation distributor, Electro-Matic combines technical product expertise with fast, reliable distribution. This role is an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.

We patriciate in E-Verify.

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact  recruiting@sunsrce.com  to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click  here  for additional information. (For Illinois E-Verify information click  here ,  aquí ).  Sun-Source | Privacy Policy   #electromaticassc