Sales Tax Specialist

What Makes Working at Air Hydro Power Exciting
Join Air Hydro Power—a dynamic, forward-thinking industrial solutions leader serving the manufacturing heartland since 1961! Our company's mission explicitly centers on our people. We're committed to attracting and retaining top talent who are passionate about delivering solutions that matter to our customers.  We are a growing organization, which means there's momentum, investment, and opportunity for career development in a company that values continuous improvement and employee growth with best in class benefits and corporate culture.

Position Overview
The Sales Specialist is responsible for collecting, validating, maintaining, and administering sales tax exemption certificates for customers and vendors across multiple states. This role supports the organization's indirect tax compliance efforts by ensuring accurate documentation, timely renewal of certificates, and coordination with both internal and external parties. The position requires strong organizational skills, attention to detail, ability to research and apply sales tax regulations by state, and proficiency with tax automation systems.

Position Impact on Company Success
The Sales Tax Specialist is critical to protecting the company's compliance posture and bottom line by ensuring accurate exemption documentation, preventing costly audit exposure, and mitigating liability from improper tax treatment of customer transactions across all jurisdictions. This role directly reduces financial risk by validating customer exemption eligibility, identifying inappropriate exemptions that could trigger penalties and interest, and maintaining audit-ready records that demonstrate good-faith compliance efforts to state tax authorities. By proactively managing the exemption certificate portfolio, this specialist enables the company to build customer confidence through proper tax treatment, and position the organization as a compliant, trustworthy partner—all essential components of sustainable profitability and long-term competitive advantage.

Key Responsibilities

- Collect and maintain exemption certificates in Avalara Exemption Certificate Management

- Ensure all certificates are complete, accurate, and comply with state requirements

- Generate and analyze exemption compliance reports to identify customers with missing, incomplete, or expired exemption certificates, and create action plans to remediate gaps

- Reach out by phone and email to obtain missing, updated, or expiring certificates

- Research and explain exemption certificate requirements and state-specific provisions to customers

- Analyze and evaluate whether submitted exemption certificates are appropriate for the customer's stated purchase type and use case

- Respond to vendor requests for the company’s purchase exemptions

- Work with Accounts Receivable Department to maintain comprehensive customer records and exemption status in company ERP and Avalara certificate management systems

- Monitor expiration dates and maintain organized documentation for audit purposes

- Resolve inconsistencies between customer records, certificates, tax system data

Requirements

- Bachelor’s degree in Accounting, Finance, or Business Administration preferred; Associate’s degree or high school diploma required

- Minimum 2+ years of professional experience in sales tax compliance, exemption certificate management, or accounting operations

- Strong knowledge of sales tax and use tax regulations across multiple states

- Proficiency with ERP systems (SAP, SyteLine, NetSuite) and tax automation platforms (Avalara AvaTax/ECM, Thomson Reuters OneSource)

- Proficiency in Microsoft Excel, including lookups, pivot tables, filters, and data reconciliation

- Excellent written and verbal communication skills

- Strong organizational skills with ability to manage multiple priorities and deadlines

- High level of attention to detail and accuracy in data management

- Ability to work independently and as part of a collaborative team

- Familiarity with state exemption certificate requirements and compliance processes
Key Skills & Competencies

- Exemption Eligibility Analysis – Ability to analyze customer business profile and product use case to determine whether exemptions are justified and appropriate

- Data Analysis – Ability to extract, reconcile, and analyze data for accuracy and compliance

- Customer Relations – Professional communication skills for engaging internal and external stakeholders

- Attention to Detail – Precision in document management and compliance requirements

- Technical Proficiency – Comfortable learning and utilizing multiple software systems and platforms including Microsoft Office Suite, ERP systems and Artificial Intelligence platforms

- Audit Readiness – Understanding of documentation requirements for sales tax audits and examinations

Our Benefits!

- #1 CULTURE!!!

- Fun, Family-Oriented Work Environment!

- Medical, Dental, and Vision benefits that begin on your 1st day of work!

- Employee Stock Ownership Plan (ESOP)

- Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance

- 10 Paid Holidays per year

- Vacation & Personal Time

- Employer HSA Contribution

- Company Paid Bereavement Time

- Company Paid Maternity and Paternity Leave

- On-site Gym
Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"!
AHP is an Equal Opportunity Employer