Scheduling Coordinator

Summary of Position:

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors.  This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.

Key Benefits:

Hourly Wage: $21-$23 per hour

In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options .

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

Essential Job Function:

- Schedule, authorize and send pertinent medical records/orders for appointments

- Maintain a positive and friendly attitude and deliver excellent customer service to patients

- Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness

- Be receptive to training and coaching on best practices

- Maintain an organized working space

- Coordinate with other team members and doctors as needed for scheduling issues or questions

- Other duties as required as they relate to the position

Knowledge, Skills and Abilities:

- Understanding of best practices in the industry as it relates to schedule coordination and patient intake

- Excellent customer service experience

- Have excellent written and oral communication skills

- Compassion and high level of service for our patients, parents, and staff

- Integrity, always doing the right thing

- Dependable, reliable to be at work when scheduled

- Attention to detail

- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines

- Professional manner and appearance at all times

- Computer skills: Microsoft office and Web Browser

- Telephone skills: Proper telephone etiquette and information gathering skills

Education and Experience

- High-School Diploma Required

- 1-3 Years Relative Experience

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this  link .