Security Alarm Analyst - Full Time

Security Alarm Analyst - Full Time
Location:  Seattle, WA
Role Type: On-site
Schedule:  Friday - Monday 11am-9:45pm
Pay Rate: $32.00/HR
At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security. We provide specialized guarding services and outstanding technology tailored to our prestigious clients. Our world-class services are designed to incorporate a high degree of technological content.
As an Alarm Analyst , you serve as the central point of contact for our client's global safety and security operations. Your day-to-day focusses on real-time alarm monitoring, swift incident triage, and acting as the coordination lead when safety events occur. You work side-by-side with client stakeholders to dispatch local responders, maintain critical communication channels, and route accurate, actionable data to key enterprise stakeholders.
What Your Day Will Look Like

- Utilize AI-enabled tools and multiple information sources for continuous real-time surveillance.

- Proactively identify, assess, and escalate potential safety and security risks across the enterprise.

- Serve as the primary point of contact to investigate and triage incoming system alarms.

- Lead initial response workflows for safety concerns on building premises using established SOPs.

- Dispatch Security Officers, a primary on-site responder for incident investigation and resolution.

- Coordinate appropriate emergency response services, including fire, medical, or law enforcement, as needed.

- Partner with external vendor staff and operational teams to escalate and resolve incidents efficiently.

- Assist with maintaining real-time communication channels to give key stakeholders clear visibility into ongoing crises and business interruptions.

- Manage security data and information flow to empower data-driven decision-making across the global enterprise.

- Handle sensitive and confidential security information with high discretion and integrity to protect assets and intellectual property.
Perks & Benefits

- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.

- Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.

- Paid Family Leave - up to 12 weeks a year in accordance with State Law.

- Weekly Pay! - DailyPay Access program available!

- Referral Program.

- Telemedicine - Virtual Medical Care.

- Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

- Free Uniforms & Paid Training.

- Doggy & Kitty Daycare Discounts.

- Employee Assistance Program & So Much More!
Position Requirements

- Must be at least 18 years of age.

- High school diploma or GED required.

- 1+ years of experience in Security and 1+ years of experience in customer service experience.

- Strong computer / technology skills needed.

- Must be reliable, accountable, punctual, and have a strong work ethic.

- Must have a strong grasp of appropriate and professional verbal / written communication.

- Conflict resolution and de-escalation skills a plus!

- Must be able to interact with a wide range of individuals in a calm and professional manner.

- Must have great attention to detail and the ability to remain alert throughout the duration of the shift.

- All candidates must be willing to participate in Securitas’ pre-employment screening process, including drug screen and background investigation.

Join our team and help make our world a safer place.
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