Senior Account Manager - Security Access Solutions Nigeria

Portfolio Scope

- Commercial security and enterprise access-control solutions, with particular focus on Lenel and the broader SAS portfolio.

- Hospitality access and locking solutions, with particular focus on Onity and relevant connected guest and property security applications.

- Video surveillance, intrusion detection, perimeter protection, and complementary security devices, software and integrations.

- Integrated security platforms, lifecycle services, modernization and connected-building use cases that expand SAS penetration across Nigeria and Sub-Saharan Africa.

Key Responsibilities Territory leadership & business ownership

- Take full ownership of the territory as its business leader: establish the SAS presence where it is not yet in place, and develop, grow and sustain it year after year with minimal supervision.

- Set the territory vision, strategy and annual business plan by country and vertical, define clear priorities and targets, and drive execution through to results.

- Show initiative and self-direction: proactively open new markets, accounts and partners, and take decisions and corrective action without waiting for direction.

- Lead and mobilize partners, presales, service and extended teams around territory goals, setting expectations, coaching and holding them accountable for performance.

- Build a sustainable business foundation: a healthy recurring and lifecycle revenue base, long-term customer and partner relationships, and a strong local brand and reputation for SAS.

Growth & demand creation

- Own SAS growth across Nigeria and Sub-Saharan Africa, delivering annual revenue, gross-margin, pipeline and forecast objectives while increasing market share in commercial security, Lenel and Onity.

- Build senior relationships with consultants, specifiers and end users; create demand, influence specifications early and translate customer security and operational needs into qualified SAS opportunities.

- Lead country, account and vertical plans, whitespace analysis, installed-base conversion, cross-sell, upgrades and competitive displacement programs with the explicit objective of gaining SAS market share.

- Develop opportunity strategies for major pursuits, including stakeholder mapping, value propositions, win themes, commercial positioning, and close plans.

Channel & strategic account management

- Strengthen and expand the partner network across Nigeria and Sub-Saharan Africa, acting as the primary business contact for priority integrators, distributors and selected strategic accounts.

- Develop joint annual business plans with priority partners covering market coverage, Lenel and Onity capability, enablement, certifications, demand generation, pipeline creation and quarterly business reviews.

- Increase partner productivity and geographic coverage through recruitment where needed, pipeline reviews, training, demonstrations, joint consultant and end-user engagement, and targeted market-development campaigns.

- Use market intelligence and partner performance data to identify coverage gaps and recommend partner expansion, rationalization or capability investment by country and vertical.

Solution selling & customer influence

- Develop sustained relationships with security leaders, facility and IT stakeholders, consultants, engineers, developers, hotel operators, procurement teams and major end users across Nigeria and Sub-Saharan Africa.

- Influence consultant specifications and end-user solution architectures at an early stage, positioning integrated SAS solutions and driving preference for Lenel, Onity and the wider commercial security portfolio.

- Coordinate technical discovery, demonstrations, proof-of-concept activity, solution design, proposal development, and executive presentations.

- Negotiate pricing and contractual terms within company policy, protecting value, profitability, compliance, and execution quality.

Operating rhythm & cross-functional leadership

- Maintain accurate CRM account plans, opportunities, activities, close dates, risks, and next actions; lead routine pipeline and forecast reviews.

- Provide a detailed demand signal to supply-chain and demand-planning teams, highlighting large projects, schedule changes, and exceptional demand.

- Bring structured Voice of Customer and competitive intelligence to offering management and engineering, including integration needs, product feedback, and prioritized NPI requests.

- Coordinate with marketing, presales, customer success, service, legal, finance, and operations to remove obstacles and deliver a consistent customer experience.

- Represent the SAS business at customer events, industry associations, trade shows, partner meetings, and training sessions.

Responsibilities
Portfolio Scope

- Commercial security and enterprise access-control solutions, with particular focus on Lenel and the broader SAS portfolio.

- Hospitality access and locking solutions, with particular focus on Onity and relevant connected guest and property security applications.

- Video surveillance, intrusion detection, perimeter protection, and complementary security devices, software and integrations.

- Integrated security platforms, lifecycle services, modernization and connected-building use cases that expand SAS penetration across Nigeria and Sub-Saharan Africa.
Key Responsibilities
Territory leadership & business ownership

- Take full ownership of the territory as its business leader: establish the SAS presence where it is not yet in place, and develop, grow and sustain it year after year with minimal supervision.

- Set the territory vision, strategy and annual business plan by country and vertical, define clear priorities and targets, and drive execution through to results.

- Show initiative and self-direction: proactively open new markets, accounts and partners, and take decisions and corrective action without waiting for direction.

- Lead and mobilize partners, presales, service and extended teams around territory goals, setting expectations, coaching and holding them accountable for performance.

- Build a sustainable business foundation: a healthy recurring and lifecycle revenue base, long-term customer and partner relationships, and a strong local brand and reputation for SAS.
Growth & demand creation

- Own SAS growth across Nigeria and Sub-Saharan Africa, delivering annual revenue, gross-margin, pipeline and forecast objectives while increasing market share in commercial security, Lenel and Onity.

- Build senior relationships with consultants, specifiers and end users; create demand, influence specifications early and translate customer security and operational needs into qualified SAS opportunities.

- Lead country, account and vertical plans, whitespace analysis, installed-base conversion, cross-sell, upgrades and competitive displacement programs with the explicit objective of gaining SAS market share.

- Develop opportunity strategies for major pursuits, including stakeholder mapping, value propositions, win themes, commercial positioning, and close plans.
Channel & strategic account management

- Strengthen and expand the partner network across Nigeria and Sub-Saharan Africa, acting as the primary business contact for priority integrators, distributors and selected strategic accounts.

- Develop joint annual business plans with priority partners covering market coverage, Lenel and Onity capability, enablement, certifications, demand generation, pipeline creation and quarterly business reviews.

- Increase partner productivity and geographic coverage through recruitment where needed, pipeline reviews, training, demonstrations, joint consultant and end-user engagement, and targeted market-development campaigns.

- Use market intelligence and partner performance data to identify coverage gaps and recommend partner expansion, rationalization or capability investment by country and vertical.
Solution selling & customer influence

- Develop sustained relationships with security leaders, facility and IT stakeholders, consultants, engineers, developers, hotel operators, procurement teams and major end users across Nigeria and Sub-Saharan Africa.

- Influence consultant specifications and end-user solution architectures at an early stage, positioning integrated SAS solutions and driving preference for Lenel, Onity and the wider commercial security portfolio.

- Coordinate technical discovery, demonstrations, proof-of-concept activity, solution design, proposal development, and executive presentations.

- Negotiate pricing and contractual terms within company policy, protecting value, profitability, compliance, and execution quality.
Operating rhythm & cross-functional leadership

- Maintain accurate CRM account plans, opportunities, activities, close dates, risks, and next actions; lead routine pipeline and forecast reviews.

- Provide a detailed demand signal to supply-chain and demand-planning teams, highlighting large projects, schedule changes, and exceptional demand.

- Bring structured Voice of Customer and competitive intelligence to offering management and engineering, including integration needs, product feedback, and prioritized NPI requests.

- Coordinate with marketing, presales, customer success, service, legal, finance, and operations to remove obstacles and deliver a consistent customer experience.

- Represent the SAS business at customer events, industry associations, trade shows, partner meetings, and training sessions.

Qualifications
Required Qualifications

- Bachelor's degree, or equivalent relevant commercial and industry experience.

- Minimum five years of sales, account management, business development, or channel-management experience in security, building technologies, or a related technical industry.

- Highly preferred: strong, proven hands-on security experience in all three of CCTV/video surveillance, access control systems (ACS) and intrusion detection, including solution design, specification and selling of integrated systems.

- Demonstrated record of achieving revenue and profitability targets through complex, multi-stakeholder solution sales.

- Working proficiency with CRM, forecasting, presentation, spreadsheet, and standard productivity tools.

- Valid driver’s license and willingness to travel up to 50%, domestically and internationally, as business needs require.
Preferred Experience & Capabilities

- Hospitality locking experience and familiarity with Lenel and Onity are highly valued, building on the mandatory CCTV, ACS and intrusion expertise.

- Leadership mindset and a self-driven, entrepreneurial track record of establishing, developing, growing and sustaining a business or territory, ideally in Nigeria or other Sub-Saharan African markets.

- Understanding of enterprise security architectures, system integration, networking fundamentals, cybersecurity considerations, and open protocols or APIs.

- Demonstrated ability to build influential relationships with consultants, specifiers, end users, system integrators, distributors, contractors and technology partners across diverse African markets.

- Ability to create value-based proposals, business cases, executive presentations, and clear technical-commercial narratives.

- Strong negotiation, communication, and stakeholder-management skills across cultures and organizational levels.

- Ability to lead through influence in a matrixed environment and maintain accountability across long, complex sales cycles.

- Knowledge of relevant codes, standards, data-privacy expectations, and future industry mandates within the assigned market.
Leadership Behaviors

- Customer-first: begins with the customer’s security, operational, and business outcomes.

- Self-driven leader: takes ownership of the territory, acts with initiative and urgency, and sets direction for others without needing to be managed.

- Growth-minded: seeks whitespace, challenges assumptions, and converts insight into action.

- Commercially disciplined: balances growth, margin, risk, forecast integrity, and execution quality.

- Collaborative: aligns partners and internal teams around a clear pursuit and account strategy.

- Accountable: follows through on commitments, escalates early, and communicates with transparency.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.