Senior Domain Expert – Observability, Alarm & Event Management

Employment Type
Permanent

Closing Date
5 Nov 2026 11:59pm

Job Title
Senior Domain Expert – Observability, Alarm & Event Management
Job Summary
Working across Engineering, Operations, Product, Architecture, Security, business stakeholders and technology partners, you’ll take end-to-end technical ownership of complex outcomes and help evolve our observability capabilities through automation and intelligent operations. Job Description

What you’ll do

- Provide senior technical and solution architecture leadership across enterprise observability, monitoring, alarm and event management, discovery and configuration management.

- Lead complex technical investigations and root-cause analysis across applications, platforms, integrations and infrastructure.

- Shape technical designs and platform roadmaps, ensuring solutions are scalable, secure, resilient and aligned with enterprise architecture standards.

- Take end-to-end technical ownership of initiatives from concept and design through implementation and operational acceptance, actively managing risks, dependencies and delivery impediments.

- Lead platform lifecycle, upgrades, resilience improvements, technical-debt reduction and modernisation across cloud, on-premises and containerised environments.

- Apply automation, orchestration, intelligent event correlation and Artificial Intelligence for IT Operations (AIOps) to improve observability and operational outcomes.

- Provide authoritative technical leadership during complex production incidents and turn lessons learnt into sustainable engineering improvements.

- Influence senior stakeholders and technology partners to align decisions and deliver complex technical outcomes.

- Strengthen Telstra-owned capability through architectural governance, reusable engineering practices, documentation, mentoring and knowledge transfer.

About you
You’re an experienced engineer or technical specialist who can operate as a trusted technical authority in complex enterprise environments.

You’ll bring

- Deep expertise in enterprise observability, monitoring, alarm and event management.

- Advanced engineering and troubleshooting capability across complex, distributed production environments.

- Experience in technical architecture, solution design, platform lifecycle management and operational resilience.

- Demonstrated ability to lead complex technical problems from root-cause analysis through to sustainable resolution.

- End-to-end ownership of significant engineering or technology initiatives, including technical risks, dependencies and operational acceptance.

- Strong capability in software or platform engineering, systems integration and production environments.

- The ability to translate complex engineering challenges into clear options, recommendations and outcomes.

- Strong stakeholder influence, including credibility with senior technical and business stakeholders.

- A track record of mentoring engineers, sharing specialist expertise and uplifting capability in others.

Highly regarded

- OpenText Operations Bridge Manager, Operations Orchestration, UCMDB, Discovery, Optic, AIOM, or comparable enterprise observability technologies.

- Kubernetes and containerised production environments, across cloud and on-premises infrastructure.

- Automation, orchestration, AIOps, AI/ML or intelligent event correlation applied to operational use cases.

- Configuration management and discovery platforms.

- Working with multi-domain networks and engineering teams on complex technical issues.

- Major incident, problem management or production engineering environments.