Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Senior Field Service Technician

📍 Shakopee, Minnesota 💲 Competitive Hourly Pay 🛠️ Full-Time | Benefits and PTO from Day 1 | Onsite

Join the Global Leader in Water Technology
At Xylem, we're united by a common purpose: solving water. As a leading global water technology company, we create innovative solutions to the world's most critical water challenges and help communities, industries, and utilities build a more sustainable future.

We're looking for a Senior Field Service Technician to join our team in Shakopee, MN . This is a hands-on field service role for an experienced technician who enjoys troubleshooting, maintaining, repairing, and supporting complex equipment at customer sites.

If you have experience with engines, pumps, industrial equipment, mechanical systems, or electrical troubleshooting , and enjoy solving technical challenges in the field, we'd love to hear from you.

Why Join Xylem?
✅ Stable, Full-Time Position
✅ Work with Innovative Water & Industrial Technologies
✅ Career Growth and Development Opportunities
✅ Comprehensive Benefits Package
✅ Diverse Technical Challenges Every Day
✅ Industry Leader in Water Technology
✅ Safety-First Culture
✅ Opportunity to Work Independently and Make an Impact

What You'll Do

Troubleshoot & Repair Equipment

- Diagnose and repair mechanical, electrical, and pump-related equipment issues.

- Perform equipment inspections, troubleshooting, and corrective maintenance.

- Identify root causes of failures and recommend solutions.

- Support emergency service and customer recovery efforts when needed.

Work Directly with Customers

- Provide exceptional service at customer facilities.

- Communicate technical findings and recommendations clearly and professionally.

- Build strong customer relationships through responsiveness and technical expertise.

Promote Safety & Operational Excellence

- Follow all company and customer safety requirements.

- Identify and address unsafe conditions and equipment concerns.

- Maintain company equipment, tools, and vehicles responsibly.

- Support a culture of accountability, innovation, and teamwork.

What We're Looking For
Required Qualifications
✔ High School Diploma or GED
✔ Valid Driver's License and clean driving record
✔ Ability to obtain DOT Medical Card
✔ Strong mechanical and technical aptitude
✔ Ability to work independently with minimal supervision
✔ Strong troubleshooting and critical-thinking skills

Preferred Qualifications
⭐ 2+ years of technical, field service, pump, water treatment, mechanical, or industrial maintenance experience
⭐ Experience with pumps, generators, dewatering equipment, or industrial systems a plus !
⭐ Electrical troubleshooting experience
⭐ Familiarity with Microsoft Office and mobile technology tools

The Ideal Candidate
You're a technician who enjoys troubleshooting difficult problems, working directly with customers, and finding solutions in the field. You are comfortable working independently, prioritizing safety, and adapting to different job sites and equipment types.

This position is ideal for professionals coming from backgrounds such as:

- Senior Field Service Technician

- Service Technician

- Pump Technician

- Industrial Maintenance Technician

- Heavy Equipment Technician

- Mechanical Technician

- Electrical Technician

- Equipment Repair Technician

Work Environment
🔧 Hands-on technical field service role
🚚 Travel to customer locations throughout the region, all daily.
🏭 Industrial, municipal, construction, and commercial environments
👷 Safety-focused culture
🤝 Collaborative and supportive team atmosphere

Benefits
Xylem offers a comprehensive benefits package, including:

- Medical, Dental & Vision Coverage

- 401(k) with Company Match

- Paid Time Off

- Paid Holidays

- Life and Disability Insurance

- Employee Assistance Program

- Employee Resource Groups (ERGs)

- Volunteer Opportunities through Xylem Watermark

- Tuition Assistance and Professional Development Opportunities

- ✅Compensation , the estimated pay rate for the position is $30 - 36 per hour, depending on skills and experience. Starting pay is determined by several factors, including relevant experience, technical expertise, certifications, and overall qualifications.

Build a Career Where Your Skills Make an Impact
Join Xylem and help solve the world's toughest water challenges while growing your career with an industry leader.
Apply today to become our next Senior Field Service Technician in Shakopee, Minnesota.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation