Senior ITCR / Requirements Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ITCR / Requirements Analyst based in the United States.

We are seeking an experienced analyst to lead IT Capability Request (ITCR) analysis and requirements advisory for a federal agency’s enterprise IT customer support program. In this senior-level role, you will translate complex mission needs into actionable requirements, evaluate technology solutions, and develop data-driven recommendations that support strategic planning and government decision-making. You will collaborate with stakeholders, technical teams, and program leadership to assess business processes, explore emerging technologies, and improve IT service delivery. The position also involves shaping development backlogs, supporting implementation, and contributing to customer experience roadmaps and performance reviews. You will help establish requirements management standards, mentor analysts, and promote high-quality deliverables across the program. This is a fully remote opportunity with up to 10% travel.