Senior Officer, Branch Operations & Service Head, Consumer Banking Group
- LocationUdupi
- Work typeOn-site
- EmploymentFull-time
- Posted10 November 2026
- SourceDBS's careers page (Workday)
Live checkFirst seen 11 min ago; still listed on DBS's careers page 11 min ago.
Moves fastWhen DBS takes a role down early, it is usually about 8 days after posting. Apply soon.
At a glance
- Experience4 to 6 years
- EducationMaster's degree
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.
Responsibilities
- Manage & control all operational functions of the branch with zero errors.
- Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
- Ensure timely receipt and submission of regulatory and other reports by the Branch.
- Participate in process improvement exercises within branch/cluster.
- Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
- Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
- Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.
Requirements
- Minimum 4 to 6 years’ experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.
- The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.
- Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this.
- Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.
- Leadership & management skills.
- Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.
- Analytical skills.
Apply Now
- We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Udupi
Job:
Operations
Schedule:
Regular
Employee Status:
Full time
Get open roles ranked against your CV
Add your CV once. RoleFinder ranks the open roles where you want to work, plus remote ones, against it, shows your best 12 with a one-line reason each, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV