Senior QA Infrastructure Engineer – Workspace VDI

Key Responsibilities
VDI Image & Workspace QA

- Own functional, regression, integration, compatibility, and release validation of  Windows enterprise VDI images .

- Validate Windows updates, security patches, configuration changes, Group Policies, agents, middleware, and enterprise applications.

- Perform  gold/master image validation before production rollout.

- Validate VDI provisioning, user logon/logoff, profile loading, application launch, desktop usability, reboot, and session behavior.

- Develop reusable regression suites and release-readiness checklists for VDI image releases.

- Identify VDI/image-related defects and collaborate with engineering teams on root-cause analysis and remediation.
Citrix VDI Testing

- Perform end-to-end testing of  Citrix Virtual Apps and Desktops environments.

- Validate Citrix connectivity, desktop/application enumeration, session launch, reconnect, disconnect, logoff, and recovery scenarios.

- Validate functionality across different user personas, VDI configurations, infrastructure changes, and application combinations.

- Troubleshoot issues across endpoints, Windows images, Citrix components, user profiles, applications, networks, and supporting infrastructure.

- Validate resiliency and user experience following infrastructure or image changes.
Automation & PowerShell

- Design and develop automated validation for VDI image and infrastructure testing.

- Use  PowerShell extensively for test automation, system validation, configuration verification, log collection, and troubleshooting.

- Automate pre-release and post-deployment health checks.

- Develop reusable automation for:
- Application launch validation

- Windows service/process validation

- Registry and configuration checks

- Software/version verification

- VDI image health validation

- Citrix-related health checks

- Log collection and analysis

- Support integration of automated QA validation into release pipelines where applicable.
AI-Assisted QA & Automation

- Utilize  AI and Copilot-based tools to accelerate test development, automation, troubleshooting, and engineering productivity.

- Apply AI-assisted development to PowerShell and other QA automation.

- Use AI tools to support:
- Test scenario generation

- Automation script development

- Failure-pattern identification

- Defect investigation

- Root-cause analysis

- Identify opportunities to use AI to reduce repetitive manual testing and improve regression coverage.
Defect Management & Release Governance

- Document defects with clear reproduction steps and supporting technical evidence.

- Assess production risks associated with Windows image and infrastructure changes.

- Provide evidence-based  QA release-readiness and go/no-go recommendations .

- Continuously improve automation coverage, testing efficiency, and release quality.
Required Skills

- Strong experience in  Infrastructure QA, Workspace, EUC, VDI, or Windows platform testing .

- Hands-on experience testing  Windows 10/11 enterprise and VDI images .

- Strong knowledge of  Citrix Virtual Apps and Desktops .

- Strong  PowerShell scripting and automation skills.

- Experience with functional, regression, integration, compatibility, and infrastructure testing.

- Strong troubleshooting knowledge across:
- Windows Event Logs

- Windows Registry

- Services and processes

- Active Directory

- Group Policy

- DNS/networking

- Certificates

- User profiles

- Authentication

- Strong analytical, troubleshooting, and root-cause-analysis capabilities.
Preferred Skills

- Experience validating  Microsoft 365 applications in enterprise VDI environments.

- Understanding of enterprise user-profile management technologies.

- Knowledge of   GitHub Copilot, or other GenAI/AI engineering tools .

- Exposure to VDI performance, reliability, scalability, and end-user-experience testing.