Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)
- LocationKenya
- Work typeOn-site
- EmploymentFull-time
- Posted30 October 2026
- SourceKCB Group's careers page (Oracle Recruiting)
Live checkFirst seen 3 days ago; still listed on KCB Group's careers page 1 h ago.
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Key Responsibilities
- Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Education and Experience
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector,
- 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness
- 5 years’ experience in Credit and Financial Analysis
- 5 years’ experience in Client Portfolio Management
- Knowledge of Trade and Transaction Banking products
- Deep understanding of FMCG/ Manufacturing/Agribusiness value chains
- Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
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