Senior Translation Project Manager, Linguistic Validation & eCOA, IQVIA Language Solutions

JOB OVERVIEW

The Linguistic Solutions team at IQVIA is seeking an experienced Senior Project Manager with expertise in linguistic validation and eCOA to provide project management support for library translation initiatives encompassing translation, linguistic validation, and eCOA migration and implementation. The ideal candidate will have a strong background in project management, technical proficiency in eCOA systems, and an understanding of COA licensing and linguistic validation processes.

RESPONSIBILITIES

- Build and maintain strong relationships with internal and external stakeholders and clients.

- Lead and manage end-to-end library translation projects encompassing translation, linguistic validation, and eCOA migration and implementation, ensuring timely and successful delivery against agreed project plans and dependencies that support downstream study planning and scoping.

- Create, track and report on project timelines.

- Produce and distribute status, tracking and financial reports for internal and external team members and senior management.

- Responsibility for financial reporting on the project including tracking deliverables and invoicing.

- May participate in proposal development and sales/proposal presentations.

- Lead and implement policies, procedures and/or actions for the purpose of improving efficiency and providing direction for meeting the team’s objectives.

- Evaluate existing COA and eCOA content and library requirements to determine translation, linguistic validation, and migration needs, including text, graphics, and multimedia elements.

- Oversee the extraction, translation, linguistic validation, and integration of high volumes of content across languages and scales/questionnaires, working closely with translators, linguistic experts, and internal eCOA team members.

- Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organization.

- Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.

- Implement rigorous quality assurance procedures to validate the accuracy, consistency, and functionality of translated content within the eCOA platform.

- Collaborate with multiple eCOA providers and technical teams to coordinate provider-specific requirements and ensure seamless integration of translated content into new or updated eCOA systems, maintaining the integrity of measurement properties.

- Ensure that all translation and migration activities comply with regulatory requirements and industry standards for clinical research and eCOA implementation.

- Identify and resolve any issues or challenges that arise during the migration process, leveraging problem-solving skills and technical expertise.

- Manage project budgets and approval of invoices.

- Produce and distribute reports and presentation materials.

- Provide input into project proposals and RFPs.

- Document all aspects of the library translation and migration process, including methodologies, validation procedures, regulatory compliance records, and issued certificates.

- Communicate effectively with internal and external stakeholders, including clients, eCOA providers, Linguistic Validation team members, finance, team managers, project managers, project teams, other vendors, and translators, regarding library translation project status, deliverables, dependencies, and challenges.

- Train and mentor junior Project Manager staff.

- Prepare and present project information at internal and external meetings.

- Manage multiple, parallel, high-volume library translation projects simultaneously.

- Partner with other Project Managers to develop and implement process improvements.

- Follow company and department standard operating procedures.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

- Bachelor’s degree

- Minimum 5 years of related Linguistic Validation and eCOA project management experience, or an equivalent combination of education, training and experience

- Excellent written/verbal communication skills

- Fluency in English is essential; an additional language would be a strong asset

- Strong grasp of project management techniques required

- Ability to follow instructions/guidelines, work independently and on own initiative

- Experience working with CAT tools would be highly advantageous

- Ability to establish and maintain effective working relationships with co-workers, managers and clients, with demonstrated cultural and emotional intelligence

- Meticulous attention to detail to ensure accuracy and consistency in translated content and project documentation

- Strong knowledge of different eCOA tools

- Good problem-solving skills

- Demonstrated ability to deliver results to the appropriate quality and timeline metrics

- Good teamwork skills

- Excellent customer service skills

- Good judgment

- Ability to work with minimal direction

- Strong software and computer skills, including MS Office applications

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.