Service Supervisor

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
At Finning, we believe in empowering our people to deliver exceptional customer experiences while maintaining an unwavering commitment to safety, teamwork, and operational excellence. We are currently seeking a Service Supervisor to lead a team of technicians and apprentices across three service bays in our Fort McKay operation.

This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about driving safe, high-quality service delivery.

Job Description:
What You'll Do

- Lead and develop a team of up to 15 technicians and apprentices, fostering a culture of safety, accountability, and collaboration.

- Champion safety excellence through daily safety meetings, job reviews, shop inspections, and compliance with company and regulatory requirements.

- Coordinate manpower, bay utilization, and work assignments to ensure efficient execution of repairs and maintenance activities.

- Monitor repair quality, productivity, and work progress to ensure jobs are completed safely, efficiently, and right the first time.

- Partner with technicians and support teams to resolve technical, tooling, and parts-related challenges while minimizing downtime.

- Support recruitment, onboarding, performance management, employee development, and continuous improvement initiatives.

What You'll Bring

- Journeyperson Heavy Equipment Technician certification.

- Minimum 4 years of experience working with Caterpillar equipment and engines.

- Previous leadership or supervisory experience within a heavy equipment, mining, construction, maintenance, or service environment.

- Strong understanding of safety leadership, field and shop operations, and regulatory compliance requirements.

- Proven ability to coach, develop, and engage teams while managing priorities in a fast-paced environment.

- Excellent communication, problem-solving, and customer service skills, with knowledge of Caterpillar warranty processes and heavy equipment repair practices considered an asset.

What Does Finning Offer?

- Comprehensive pension program with employer contributions

- Employee Share Purchase Plan with company matching

- Employer paid extended health, dental, and medical benefits available from day 1

- This role is eligible for Finning’s Short Term Incentive Program

- Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.