Sky Branch - RM_Sky Channel_0886_7507_1003375
- LocationHyderabad, Telangana, India
- Work typeNot stated
- EmploymentFull-time
- Posted6 November 2026
- SourceKotak Mahindra Bank's careers page (Oracle Recruiting)
Live checkFirst seen 4 h ago; still listed on Kotak Mahindra Bank's careers page 54 min ago.
Moves fastWhen Kotak Mahindra Bank takes a role down early, it is usually about 6 days after posting. Apply soon.
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Check my fitAbout the role
CEC-Relationship Manager-VRM
Enter Custom Internal Posting Description
Short Description for Internal Candidates
Job Role: • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. • This ski
Description for Internal Candidates
Job Role:
• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.
• This skill will also do sales with assigned customer based mapped to them.
• Measure of outcomes – NPS, Service Level, Service Quality and Sales.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Job Requirements:
• Should be a least graduate.
• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.
• Should not have employment gap for more than a month.
• Should have at least completed a year in current org.
• Better soft skills – conversational skills and English versant scores 7+.
• Flexible to work on rotational week offs.
Same Posting Description for Internal and External Candidates
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