Software Quality Assurance Specialist (MX)

About Logos:

Logos is a purpose-driven tech company dedicated to building technology solutions that equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and their communities. Based in Bellingham, Washington, Logos also has operations in Puebla, Mexico.

About The Role:

We are seeking a Software Quality Assurance Specialist who will play a crucial role in ensuring the quality and functionality of our software products . You will be responsible for designing, executing, and maintaining test cases, identifying defects, and working closely with the development and product teams to ensure a seamless user experience. The ideal candidate for this position is passionate about user experience and a skilled collaborator that gracefully handles remote communication. Above all, we are looking for someone excited about our mission: to equip the church to grow in the light of the Bible.

NOTE: The applicant must be able to work remotely from state of Quintana Roo or Yucatán.

Responsibilities:

- Design, author, and maintain structured test plans, suites, and test cases covering features across Desktop (macOS/Windows), Web, and Mobile (iOS/Android).

- Validate application behavior against functional user stories, Acceptance Criteria, and visual design specifications (e.g., Figma).

- Isolate, reproduce, and document detailed bug reports in Jira—including clear reproduction steps, environment parameters, expected vs. actual behavior, and diagnostic assets (console logs, device crash logs).

- Perform exploratory testing to uncover potential issues not captured in test cases.

- Collaborate with Developers and Product Managers to understand requirements and design effective test strategies for new features.

- Participate in Scrum ceremonies to advocate for quality early in the development lifecycle and provide updates and feedback on quality of applications.

- Contribute to continuous improvement of QA processes and methodologies.
Requirements:

- 4+ years of hands-on QA experience embedded in an Agile/Scrum software engineering team.

- Solid understanding of the software development life cycle (SDLC).

- Experience reproducing and reporting software bugs, ideally from customer reports.

- Practical experience with defect trackers (e.g., Jira, Azure DevOps) and dedicated test management platforms (e.g., TestRail, Zephyr).

- Proficient in testing applications across Desktop (Windows/macOS), Web (cross-browser), and Mobile (iOS/Android).

- Exceptional written and verbal English communication skills, capable of seamless daily collaboration with cross-functional teams.

- Strong attention to detail, with the ability to work independently, manage time effectively, and balance multiple testing priorities.

- Experience collaborating with distributed, US-based engineering teams.
Preferred Requirements:

- User knowledge of Logos Bible Software or general theological knowledge.

- Familiarity with basic test automation frameworks or scripting (e.g., Playwright, Cypress, Selenium).

Benefits:

- Competitive family medical, dental, vision, and life insurance

- 3 company-paid holidays per year in addition to regular holidays

- 4 days of paid time off (PTO) per year

- Paid time off (PTO) on your birthday

- Law benefits (15-day Christmas bonus, vacation days established by law, 25% vacation bonus)

- Awards and recognition program