Specialist, Product & Application, MCS, MED, PH

This position will be responsible for promoting, educating, and training physicians, physicists, nurses, and other health care providers on Zeiss Microsurgery portfolio in Philippines. This person will work in a clinical environment demonstrating the safe and effective use of all components of all Microsurgery portfolio.

Product Management & Marketing

- Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.

- Conduct market research and competitor analysis to identify trends and business opportunities.

- Deliver product and application training to the Sales team.

- Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.

- Gather customer feedback and product complaints to support continuous product improvement.
Clinical Application Support

- Support equipment commissioning, installations, and the clinical application of ZEISS solutions.

- Conduct product demonstrations, operating room training, and application support for new and existing customers.

- Promote safe and effective product utilization, with a focus on patient safety.

- Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.

- Collaborate with Sales and Service teams to provide pre-sales and post-sales support.
Pre-Sales & Customer Engagement

- Work closely with Sales and Service teams to support customer acquisition and business development activities.

- Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.

- Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.

- Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.

- Manage and share clinical data and application insights with regional and global teams.

Education / Professional Certification
-          Degree in Science, Medical Physics or equivalent

Experience

- At least 6 to 8 years’ experience in the OR or RT environment

- Possess medical knowledge background and working with Surgeons.

- Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.

- Prior sales experience in the medical device industry is highly preferred

- Proven track record of successfully supporting complex products and application

Knowledge / Skills / Other characteristics

- Excellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.

- Strong team player and ability to work in high pressure environment.

- Strong technical acumen and problem-solving abilities.

- Willingness to travel regionally and internationally occasionally.

- Ability to work independently and as part of the team.

- High level of flexibility and resilience

- High proficiency in MS Office and savvy with new technologies

- Clinical application knowledge and support / practice Division: Meditec

- Clinical Trainer for Intrabeam, MCS Microscopes Region: Southeast Asia

- Drive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT)

- Customer Focus Oriented

Working conditions & Other Attributes.

- Extensive high volume of working in the OR / RT environment

- Frequent travel within Philippines and occasionally to supporting countries

Your ZEISS Recruiting Team:
Chloe Tan