Specialist, Program - Nursing Office of the Dean

The University of Maryland, Baltimore (UMB), School of Nursing (SON) is currently recruiting for a Program Specialist for the Master of Science in Nursing (MSN) Program.
The primary function of the MSN Program Specialist is to provide comprehensive administrative and operational support for the Master of Science in Nursing (MSN) program at the University of Maryland School of Nursing. This role directly supports the Associate Dean for the MSN program and collaborates with the Senior Director and Post-Master’s Specialty Director to manage committee and event logistics, meeting documentation, admissions support, data tracking, and communications. With nearly 600 enrolled students across multiple campuses and program options, the coordinator plays a critical role in ensuring the seamless delivery and oversight of program.

Responsibilities
- Assist the Associate Dean for the MSN Program in the management of the MSN program, including supporting students and faculty members.

- Contribute to projects that require monitoring and evaluation.

- Under the guidance from the Associate Dean, oversee daily operations, organize program activities, and help set priorities.

- Provide routine and non-routine technical support and advice, problem solving assistance, and answer questions from students and faculty members.

- Interpret program goals and policies and provide administrative support.

- Assist in conceptualization, development, and preparation of written products such as training materials, website content, final progress reports, and promotional materials.

- Recommend resources for the improvement of the program.

- Organize and lead workshops, events, or meetings: Manage logistics, scheduling, and communication with participants.

- Assist in evaluating program effectiveness to develop improved methods; devise evaluation methodology and implements; analyze results and recommend and/or take appropriate action.

- Has the authority to formulate, affect, interpret, or implement policies or procedures to ensure effective operation of the program.

- Develop and maintain internet web site files and/or listings.

- Interact and maintain liaison with students, faculty, staff and outside/community agencies in facilitating program objectives.

- Proficient in utilizing Microsoft Office Suite, including Outlook, Word, Excel, Teams, and Planner.

- Effectively manage electronic file records of students’ progression and other program-associated files using academic applications used by UMSON.

- Serve as primary contact and think critically about all aspects of the program to resolve questions and make decisions related to the program.

- Perform other duties as assigned.

Qualifications
Education : Bachelor's degree.
Experience : Two (2) years of administration of a program, preferably in higher education or healthcare setting. Coordination experience.
Other : May consider a combination of directly related experience and education. Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
KNOWLEDGE, SKILLS, ABILITIES
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.