Sr. Cloud Business Development / Sales Executive / Account Manager

Senior Account Manager

Position Summary

The Senior Account Manager will play a pivotal role in driving revenue growth by identifying, pursuing, and closing new business opportunities while managing and expanding relationships with existing clients. The ideal candidate is a results-driven sales professional with a strong technical understanding of Azure cloud solutions, Cisco technologies, and managed services.

Key Responsibilities

Business Development & Sales

- Act as a hunter to identify and pursue new business opportunities in Azure cloud solutions, Cisco technologies, and managed services.

- Develop and execute a sales strategy to meet and exceed revenue targets.

- Generate leads through networking, cold calling, and leveraging existing relationships.

- Conduct consultative selling to understand client business needs and propose tailored solutions.

- Maintain a robust pipeline of prospects and manage opportunities through the entire sales lifecycle.

Account Management

- Build and maintain strong, long-lasting client relationships to ensure customer satisfaction and retention.

- Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and identifying upsell opportunities.

- Proactively engage with clients to understand their business challenges and align solutions to meet their objectives.

Proposal Development & Presentations

- Develop compelling proposals and pricing strategies for managed services and Azure cloud/Cisco solutions.

- Deliver persuasive presentations to prospective and existing clients, showcasing the value of the company’s offerings.

- Collaborate with technical teams to ensure proposals are technically sound and aligned with client needs.

Operational & Administrative Tasks

- Provide regular sales forecasts and updates to leadership.

- Maintain accurate records of client interactions, proposals, and sales activities in CRM systems.

- Follow up consistently with prospects and clients to ensure a seamless sales process and post-sales satisfaction.

Collaboration

- Work closely with technical, marketing, and operations teams to deliver an exceptional client experience.

- Participate in strategic planning sessions to refine go-to-market strategies and offerings.

Qualifications

Must-Haves

- Proven Track Record : Minimum of 5+ years of experience in technical sales or account management, with a focus on MSPs, Azure cloud solutions, and Cisco technologies.

- Technical Knowledge :

- Strong understanding of Azure cloud services, including migrations, IaaS, and PaaS.

- Experience selling Cisco networking and security solutions.

- Familiarity with managed services solution selling.

- Sales Skills :

- Demonstrated success in consultative selling and closing complex deals.

- Strong hunter mentality with the ability to identify and capitalize on new business opportunities.

- Communication : Excellent written and verbal communication skills, with the ability to present to executive-level audiences.

- Proposal Writing : Proficiency in creating detailed, client-focused proposals.

- CRM Experience : Proficiency in using CRM platforms to manage sales activities and pipelines.

Preferred Skills

- Industry certifications (e.g., Azure Fundamentals, Cisco Certified Sales Expert).

- Knowledge of IT service management frameworks like ITIL.

- Experience in cross-selling additional IT services such as cybersecurity or VoIP.

Key Competencies

- Hunter Mentality : Thrives in pursuing and securing new business opportunities.

- Client-Focused : Builds trust and fosters long-term relationships.

- Problem Solver : Identifies challenges and offers innovative solutions.

- Collaborative : Works effectively across teams to achieve shared goals.

- Results-Driven : Demonstrates a strong sense of accountability for meeting revenue targets.