Sr. Infrastructure Engineer

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Job Purpose

The Sr. Infrastructure Engineer is part of a team which is responsible for the management of the server environment ensuring the appropriate configuration, maintenance, and installation of server applications, hardware, software, and tools. Responsible for the health and security of the server environment by maintaining the latest patches, updates, configuration and utilizing monitoring systems to help identify issues.

Essential Responsibilities

- Maintains server environment, including installation of server patches and vulnerability remediation, Windows server deployments, and administration of Azure and Azure Local. Some limited work in Nutanix as well.

- Troubleshoots server issues, levering the use of industry standard tools and monitoring.

- Operational installation, deployment and support for day-to-day activities.

- Assists with physical hardware configuration and assists with networking for servers.

- Deploys Infrastructure-as-Code utilizing Terraform.

- Responsible for vendor appliances deployed via ISO, QCOW2 or similar format.

- Documentation of environment in Confluence.

- Supports Level 1 and Level 2 technicians with trouble tickets for end users.

- Knowledge of how emerging technologies would solve a technical problem or enhance the user experience.

Other Duties

- Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

- Experience working with various operating systems, platforms and environments in supporting JFI and PPM.

- Knowledge of how emerging technologies would solve a technical problem or enhance the user experience.

- Excellent ability to effectively communicate technical issues both verbally and in writing.

- Ability to easily adapt and prepare for the implications of changes.

- Strong project management skills including a record of initiating and delivering projects.

- Understanding of Infrastructure-as-Code via Terraform especially utilizing a CI/CD pipeline and modules.

- Experience using PowerShell to script actions.

- Security: Application Security, Role based access and Intune.

- Background in process engineering and analytical abilities to learn new processes.

- Strong organizational skills.

- Ability to lead mid-size to large scale projects.

- Ability to troubleshoot and resolve issues independently.

- Experience in managing projects through Jira.

- Server Management Platforms: SolarWinds and MS Config Manager.

- Windows Server on-premise and in Azure and other clouds.

- Broad knowledge of the financial services sector.

Qualifications

- Bachelor's Degree preferably in Information Technology/Computer Science/Engineering and/or equivalent experience required.

- 5+ years Experience with Microsoft Servers, Active Directory, Group Policy, File Shares, Exchange and Exchange Online, SQL, Azure Local & Nutanix (or similar private cloud), DNS, Office 365 required.

- Azure: AD, Resources Groups, Storage Accounts, Application Gateways, Web Farms, App Service required.

- Subscription Management, SQL VM and Conditional Access Policies required.

- Automation: PowerShell coding techniques and ability to automate processes required.

- Cloud platforms (IaaS, SaaS) required.

- Backup & Archive Software required.

- Microsoft Certified Systems Engineer preferred.

- CISSP preferred.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Base Pay:
$143,000.00 - $163,000.00. The base salary for this position may vary depending on experience, job-related knowledge, skills, and abilities. In addition to the base salary, this role will be eligible to participate in our annual bonus program. This role will also be eligible for compensated personal time off and holidays, health benefits, 401(k) plan with generous matching and other benefit programs according to the Company's employment policies and subject to the formal terms of such plans and programs.