Sr. ServiceNow QA Test Lead

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role
As a Sr. ServiceNow QA Test Lead, you will help ensure ServiceNow developed enhancements/initiatives are ready for release across a complex healthcare technology environment. You will lead quality strategy for functional, regression, integration, and API testing; strengthen automation through ATF (Automated Test Framework); and partner with engineering, product, and stakeholders to improve release confidence, defect prevention, and delivery speed. This role is well suited for someone who combines technical depth with collaboration, structured problem-solving, and continuous improvement.

What You’ll Do

- Lead test strategy and execution across functional, regression, integration, and API testing

- Design, enhance, and support automation using ATF (Automated Test Framework)

- Translate business and technical requirements into scalable test scenarios and test cases

- Manage test data, environment readiness, and coverage for complex workflows

- Drive defect tracking, triage workflows, root-cause analysis, and re-test validation

- Partner with developers, product owners, and cross-functional teams to improve quality early in the lifecycle

- Analyze quality results and trends, and provide clear status, risk, and defect reporting

- Support CI/CD and continuous testing practices to improve speed, reliability, and release quality

Basic Requirements

- 7+ years of experience in software testing, quality engineering, or QA automation

- Experience with functional, regression, integration, and API testing in enterprise applications

- Hands-on experience with automation frameworks and automated regression design; experience with ATF is a plus

- Strong knowledge of defect lifecycle management, defect tracking tools, and triage processes

- Experience with test data management and environment coordination

- Ability to convert requirements and user journeys into structured test coverage

- Familiarity with CI/CD, Agile delivery, and quality metrics/reporting

- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience

Preferred Skills / Experience

- Experience testing distributed systems, service integrations, and complex business workflows

- Scripting or automation experience in tools/languages used for modern quality engineering

- Experience with continuous testing, quality dashboards, and process improvement initiatives

- Strong debugging, risk assessment, and stakeholder communication skills

- Experience working in regulated, large-scale, or healthcare technology environments

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support   physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.   In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

€70,600 - €117,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com .