STOCKER

Job Summary/Purpose
The FriendShip Stocker role supports Wicked Awesome Customer Service (WACS) by ensuring shelves, coolers, and product displays are consistently stocked, organized, and ready for guests. Through a strong focus on Clean and Bright Stores (CABS) standards, this role helps create a store environment that’s clean, welcoming, and easy to shop.
Key Responsibilities

- Stock, rotate, and replenish shelves, coolers, freezers, and product displays so merchandise is available, easy to locate, and presentation ready.

- Organize backroom and sales floor storage areas to support efficient stocking and product flow.

- Support Wicked Awesome Customer Service (WACS) by ensuring products are consistently available and the store is easy to shop.

- Support Clean and Bright Stores (CABS) standards through daily cleaning tasks, including restrooms, floors, and trash removal inside and outside the store.

- Receive and put away delivered merchandise following FriendShip standards and procedures.

- Identify out of stocks, damaged product, or display issues and communicate them to Store Management.

- Adhere to all company policies, safety guidelines, and operational procedures.

- Maintain regular and reliable attendance.

- Treat coworkers and guests with respect, use positive language, and support teammates to maintain a productive, professional work environment

- Collaborate with team members to maintain a positive work environment and ensure smooth daily operations

- Perform other duties as assigned to support store operations.

Requirements
Skills & Qualifications
Required:

- Experience following standard work procedures and safety guidelines.

- Basic math and reading proficiency.

- Clear communication skills to report product issues, safety concerns, or out of stocks to store leadership.

- Reliable attendance and punctuality.

- Required to complete Level 1 ServSafe Certification after hire; company support provided.
Preferred:

- Prior experience stocking, organizing, or handling merchandise in a retail, grocery, convenience store, or similar environment.
Physical Demands and Environmental Condition
This position requires the ability to perform a range of physical tasks in a retail and food-service environment.
Frequent

- Walking and standing for extended periods of time

- Bending, stooping, climbing, squatting

- Lifting and carrying merchandise weighing up to 50 pounds

- Pushing and pulling carts, racks, or equipment

- Using hands for stocking, cleaning, and handling merchandise

- Working around store equipment and interacting with vendors and team members

- Exposure to varying temperatures, including indoor and outdoor weather conditions, coolers, and freezers
Occasional:

- Climbing ladders or step stools to stock or organize merchandise
Travel Requirements and Work Schedule
This position is scheduled based on store operating needs and may include:

- Working early mornings, evenings, weekends, or holidays as required by the business