Student AV Tech

PRIMARY PURPOSE:
The primary purpose of this position is to offer operational first line support for Computer and Audio Visual issues in teaching and learning spaces.  This position will interface with directly with faculty and students in classrooms to address technology issues, and will act as an escalation point into the IT Classroom AV Operations Team.

- Pay Rate : $15/hour

- Schedule: Between 8am – 8pm

- Max Hours Per Week: 20

- Start Date: Semester-Long Position

- Please submit this survey with your application : https://shorturl.at/W4kep

ORGANIZATIONAL SUMMARY:
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at  www.usf.edu .
USF is proud to be an innovating partner within the Tampa Bay region, listed by  Forbes   as the top emerging tech city in the country.
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit:  Information Technology | University of South Florida (usf.edu) .

ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

Responsibilities
- Assist in AV Operations by trouble shooting standard audio/video systems and pathways, as well as basic computer and collaboration software (TEAMS) troubleshooting

- Assist in the operations and maintenance of technology in classrooms and conference room environments

- Must be able to lift/carry up to 40 pounds. (important when moving and transporting equipment)

- Must have a modern cell phone capable of checking email, receiving phone calls, and running MS Teams

- Help train faculty in all media rich classrooms

- Other duties as assigned

Qualifications
MINIMUM QUALIFICATIONS:

Must be a USF student, provide at least 16 hours of availability, have student class schedule, and must be able to lift/carry up to 40 pounds.
IT CORE COMPETENCIES:

- Growth Mindset - Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.

- Communication - Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.

- Collaboration - Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.

- Client Obsession - Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients’ trust.

- Ownership - Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team’s successes and failures.

- Outcome Driven - Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.