Supervisor I, Quality

Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology.

How you’ll make an impact:

- Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in - and with quality/technical knowledge of 2 or more production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues

- Oversee the scheduling of work orders and team performance metrics

- Ensure that manufacturing processes are compliant with the quality system requirements and product quality is adequately controlled and continuously improved

- Ensure appropriate staffing for all positions

- Lead improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid

- Accountable for productivity and quality metrics of staff, and provide regular progress reports and quality metrics to management and cross-functional stakeholders

- Accountable to ensure staff is appropriately trained to perform assigned work

- Document owner for assigned product line inspection procedures

- Other incidental duties assigned by Leadership

What you’ll need (Required):

- Bachelor's Degree in Industrial Engineering or related field with experience in manufacturing, quality and/or product development engineering and leading teams or personnel supervisory.

- Experience working in manufacturing process in a medical device industry .

- Intermediate English level

- Availability to work from Monday to Friday from 6.00 a.m. to 3.30 pm or 8.00 am to 5.00 pm

- Availability to work in La Lima, Cartago

What else we look for (preferred):

- Knowledge in quality systems related to CAPAs (corrective and preventive action) and NCRs (non-conformance report).

- High command of in Microsoft Office Suite

- Good communication and interpersonal relationship skills; possessing collaboration skills in partnering with cross functional stakeholders in order to achieve objectives

- High understanding of quality procedures

- Ability to supervise/lead employees in a manufacturing environment with supervision

- Robust understanding of processes and equipment used in assigned work

- Ability to work and excel within a fast paced, dynamic, and constantly changing work environment

- Ability to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations

- Knowledge of Lean Manufacturing concepts and Six Sigma

- Participate on cross-functional teams Engineering, management, Regulatory, Manufacturing, HR, Planning for the development of cohesive production operations

- Good written and verbal English communication skills