Surveillance Operator - Full Time
- LocationNorthfield, OH, US
- Work typeNot stated
- Posted27 October 2026
- SourceNorthfield Park Racino's careers page (Paylocity)
Live checkFirst seen 3 days ago; still listed on Northfield Park Racino's careers page 7 h ago.
At a glance
- Experience1+ year
- EducationHigh school diploma
- Skills and toolsMicrosoft Office
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Check my fitAbout the role
Primary Purpose:
The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.
Principal Duties & Responsibilities
- Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
- Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
- Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
- Maintain and improve knowledge of rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.
- Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.
- Testify in court as a representative for the company as necessary.
- Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.
- Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.
- Collaborate with leadership to maximize guest experience.
Requirements
Performs other job-related duties as requested
Proof of eligibility to work in the United States
Education
- High School Diploma or GED Required
Work Experience
- 1+ Years of Prior Relevant Experience Required
- 1+ Years of Prior Relevant Experience Gaming and/or Surveillance experience Preferred
Additional Requirements
- Previous experience working in a similar setting. Preferred
Knowledge, Skills and Abilities
- Detailed knowledge of Slots, Race & Sports Book and Casino Cage procedures.
- Knowledge of advantage play systems and cheating methods.
- Detailed knowledge of local gaming regulations.
- Proficient in basic math without use of a calculator.
- Ability to distinguish colors.
- Professional appearance and demeanor.
- Excellent telephone etiquette and communication skills.
- Excellent customer service skills.
- Basic working knowledge of various computer technology and software to include Microsoft Office applications.
- Effectively communicate in English, in both written and oral forms.
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