Trainee – Customer Sales Administrator
- LocationPune
- Work typeOn-site
- Posted9 November 2026
- SourceMichelin North America's careers page (Workday)
Live checkFirst seen 2 h ago; still listed on Michelin North America's careers page 2 h ago.
At a glance
- EducationBachelor's degree
- Skills and toolsSalesforce, Excel
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Trainee – Customer Sales Administrator - - - - - - - - - - - -
Trainee – Customer Sales Administrator
Job Mission
We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel.
Key Responsibilities
- Review customer requests and supporting documentation for credit note processing.
- Process credit notes in the system in accordance with approved commercial terms and conditions.
- Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.
- Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.
- Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.
- Perform validation checks to ensure the accuracy and completeness of customer master data.
- Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
- Assist users with basic system-related queries and escalate technical issues when required.
- Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.
- Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.
Qualifications & Skills
- Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
- Experience: Freshers. Candidates with prior internship experience are also welcome to apply.
- Proficiency in MS Excel.
- Strong analytical and logical reasoning skills.
- Basic understanding of Marketing and Sales concepts.
- Good communication and interpersonal skills.
- Strong attention to detail and an organized approach to work.
- A positive learning attitude and willingness to adapt to new systems and processes.
Good to Have
- Familiarity with ERP systems.
- Knowledge of Salesforce.
- Basic understanding of monthly sales closing processes.
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