Triage Tech

- Multitasking, organization with high degree of emphasis on department teamwork.

- Deliver a high degree of cheerful, caring, and courteous customer centered care when engaging patient’s every day. Always greeting patients in a pleasant and welcoming manner

- Neat professional appearance, always adhering to appearance standards.

- Excellent customer service and organizational skills

- Checks daily assignments

- Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers ..ie..name/DOB

- Manage patient flow from front desk to exam room

- Communicates with patients if physician is late or running behind

- Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.

- Keeps entry doors cleaned and disinfected

- Supplies exam rooms, keeping inventory and ordering all necessary supplies

- Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.

- Travels to satellite clinics if need arises

- Works to improve healthcare services

- Identifies quality assurance and risk management issues reporting to appropriate management team

- Light MA task such as precerting, preforming breath test or calling to confirm appointments.

- Always observes HIPAA guidelines

Requirements
The minimum qualifications required to successfully perform this position are the following:

- High school diploma or equivalent

- Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred

- Ability to communicate orally and in writing to patients, doctors and staff

- Knowledge of Electronic Health Records and Processes

- To be able to type a minimum of 35-40 wpm

- Experience with assisting patient needs

- BLS or ALS certification