Virtual Field Service Engineer Canada

About Us

Join AMETEK Solidstate Controls, a global leader in industrial power equipment manufacturing. We specialize in cutting-edge industrial uninterruptible power supply systems, inverters, power conditioners, battery chargers, and more, delivering unmatched efficiency and performance. At Solidstate Controls, you'll be part of a team that drives technological advancements and ensures critical systems stay powered and dependable. If you're eager to work with top-tier technology and make a significant impact on global industrial power solutions, we invite you to be a part of our exciting journey.

Job Summary:

The Field Service Engineer is responsible for the start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment at customer sites. This position requires strong AC/DC power electronics knowledge, excellent customer service skills, and the ability to work independently in the field.

The position requires ~80% travel, primarily by air. Travel will typically occur during the workweek, with occassional weekend work and on-call support..

The position may be based in one of the following Canadian locations:

- Vancouver, British Columbia

- Edmonton, Alberta

- Calgar, Alberta

- Winnipeg, Manitoba

Key Responsibilities:

- Perform start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment, including UPS systems, power inverters, rectifiers, power conditioners, static sqitches, voltage regulators, and industrial batteries.

- Use drawings, technical documentation, and test equipment to diagnose and resolve equipment issues.

- Operate oscilloscopes, multimeters, infared camerals, and other diagnostic equipment.

- Maintain a safe work environment and follow all applicable safety, PPE, and company requirements.

- Identify potential service or equipment opportunities and communicate them to the appropriate internal teams.

- Communicate professionally with customers and provide technical support while on site.

- Work independently and manage travel, service activities, and expenses responsibly.

- Participate in on-call coverage as required.

Minimum Qualifications:

- Associate degree in Electronics, Electrical Engineering Technology, or related field; or equivalent combination of education, military technical training, and experience.

- 3+ years of relevant experience preferred.

- Strong knowledge of AC/DC power electronics and related applications.

- Ability to read and interpret electrical drawings and technical documentation.

- Basic proficiency with Microsoft Office.

- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs.

- Strong communication and customer service skils.

- Ability to work independently with minimal supervision.

- Willing and able to travel approximately 80% of the time and occassionally work weekends.

Physical Requirements:

- Ability to frequently lift up to 25 lbs and occasionally lift up to 75 lbs.

- Ability to stand for extended periods and bend, stoop, reach, stretch, and perform other physical activities necessary to service equipment.

- Ability to travel frequently by car and airplane.