VMware Subject Matter Expert (SME) Contingent

We are seeking a highly skilled and experienced VMware Subject Matter Expert (SME) to oversee and support our NIPRNet and SIPRNet Virtual Desktop Infrastructure (VDI) environments. As a Key Personnel team member, you will be responsible for the configuration, administration, maintenance, and overall operational availability of enterprise virtualized systems and desktop infrastructures.

Requirements
Key Responsibilities

- Oversee and administer NIPRNet and SIPRNet Virtual Desktop Infrastructure (VDI) environments using VMware Horizon and vCenter solutions.

- Maintain high availability, stability, and security across virtual servers, compute modules, and storage network systems.

- Diagnose, troubleshoot, and resolve Tier 3 escalated incidents and service requests in alignment with established Service Level Objectives (SLOs).

- Implement configuration management, patching, upgrades, and Security Technical Implementation Guides (STIGs) across virtual systems.

- Conduct regular performance monitoring, system backups, recovery testing, and resource optimization.

- Collaborate with enterprise engineering teams, base cybersecurity personnel, and vendor representatives to plan and execute system tech refreshes and updates.

- Participate in on-call rotations and provide after-hours support during planned maintenance windows or critical operational outages as required.
Minimum Requirements

- Work Experience: Minimum of 10 years of relevant IT/Systems Administration experience.

- Certification: Active VMware Certified Professional (VCP) certification required.

- DCWF Alignment: Qualified under the DoD Cyber Workforce Framework (DCWF) as Systems Administrator (451) – Advanced.

- Security Clearance: Active Top Secret (TS) clearance.

- Compliance & Standards: Compliance with DoD 8140 / 8570 qualification requirements.
Preferred Qualifications

- Hands-on experience managing VMware vCenter 8.x and VMware Horizon environments within DoD/DAF enclaves.

- Proficiency with Cisco Unified Communications, storage area networks (SANs), HPE Synergy/ProLiant systems, and active directory infrastructure.

- Familiarity with Risk Management Framework (RMF) documentation, vulnerability assessment tools (e.g., ACAS/Nessus), and security remediation.

- Strong written and verbal communication skills with a proven track record of supporting executive-level customers or high-priority military environments.
About Ares Enterprise
Ares Enterprise, LLC is a Woman-Owned Small Business delivering innovative information technology solutions and professional services to Federal Government customers. Our capabilities include enterprise IT operations, cybersecurity, cloud modernization, application development, IT service management, and mission-focused technology solutions.
We seek experienced professionals who combine technical expertise, leadership, accountability, and a commitment to delivering exceptional service to our government customers.
Ares Enterprise is an Equal Opportunity Employer. All qualified applicants receive consideration for employment in accordance with applicable employment laws.