Volunteer Peer Support Training Trainer

Summary
The Volunteer Peer Support Trainer assists HOPE, Inc. with the delivery of Peer Support training by facilitating designated modules from an Office of Individual & Family Affairs (OIFA)-approved curriculum. The volunteer also assists with the initial screening of prospective training candidates to help identify individuals who may be appropriate for participation in the Peer Support training program. The position operates under the direct supervision and direction of the Human Resources Manager. Responsibilities are limited to facilitating approved training content, completing preliminary candidate screening, maintaining training documentation, and communicating candidate and training-related information to Human Resources.
Essential Duties

- Facilitate assigned modules from an OIFA-approved Peer Support training curriculum.

- Follow the approved curriculum, instructional materials, activities, and established training guidelines.

- Present training content in a manner that supports participant engagement, understanding, recovery-oriented practices, and peer support principles.

- Encourage respectful discussion and participation while maintaining appropriate professional boundaries.

- Direct questions or requests that fall outside the approved curriculum or the volunteer's assigned responsibilities to the Human Resources Manager.

- Notify the Human Resources Manager of training concerns, participant support needs, or issues that may affect successful completion of a training session.

- Conduct initial screening conversations with individuals interested in participating in Peer Support training.

- Use screening questions and criteria approved by the Human Resources Manager.

- Explain the general purpose, expectations, and structure of the training program using information approved by Human Resources.

- Document screening outcomes and forward recommendations or concerns to the Human Resources Manager.

- Refer questions regarding eligibility, accommodations, exceptions, or final acceptance decisions to Human Resources.

- Maintain confidentiality of candidate information and screening records.

- Coordinate with the Human Resources Manager regarding assigned training dates, modules, attendance, and participant rosters.

- Maintain accurate attendance records and complete assigned training documentation.

- Communicate training completion information and participant concerns to Human Resources.

- Report curriculum discrepancies, outdated materials, or requests for clarification before proceeding with affected content.

- Provide feedback regarding training delivery and participant engagement when requested by the Human Resources Manager.

- Maintain appropriate boundaries when sharing personal experiences or facilitating discussions.

- Follow organizational policies regarding confidentiality, ethical conduct, participant safety, and professional communication.

- Represent HOPE, Inc. in a professional and respectful manner.

- Complete required orientation and any training designated by the Human Resources Manager for the volunteer assignment.

Requirements
Qualifications

- Demonstrated understanding of peer support and recovery-oriented principles.

- Ability to communicate clearly, facilitate group discussions, and interact respectfully with individuals from varied backgrounds and experiences.

- Ability to follow established instructional materials and screening procedures.

- Strong organizational skills and attention to detail.

- Ability to maintain confidentiality and appropriate professional boundaries.

- Dependability and willingness to follow the direction of the Human Resources Manager.

- Completion of any training, orientation, or qualifications required by HOPE, Inc. and applicable OIFA program requirements
This position is a Volunteer position, unpaid position. Volunteering at HOPE does not guarantee an offer of paid employment.
“A peer is an individual with lived experience of mental health conditions, substance use, and/or other traumas resulting in emotional distress and significant life disruption, for which they have sought help or care, and has an experience of recovery to share.”