VP, Client Service (Healthcare- Life Sciences + BioPharma)

We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.

***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements.

Role & Responsabilities

- Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.

- Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.

- Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.

- Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.

- Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.

- Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.

- Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.

- Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

Preferred Qualifications

- 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.

- 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.

- Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.

- Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.

- Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.

- Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.

- Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.

- Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.

- Excellent communication, negotiation, and presentation skills.

- BA/BS degree or equivalent consulting experience