Warranty Position

Job Description:
Act as a key liaison between service technicians, service advisors, manufacturers. This position ensures that repair orders and warranty claims are accurately documented, promptly submitted, and reconciled against payments. Ensure all repair orders strictly comply with Honda policy and procedures to maximize financial reimbursement and keep the dealerships again receivables as low as possible.
Core Responsibilities:
Claim processing: submit claims to the manufactures or distributors
Auditing and verification: Inspect repair orders for accuracy and eligibility
Reconciliation and Tracking: Monitor open claims and follow up on rejections
Denial Management: Correct and resubmit denied or chargeback claims
Reporting: Generate regular updates on aging schedule and financial recoveries
Verify labor operation, failure codes, part numbers and warranty coverage
Identify missing or incorrect information
Monitor aging and follow up on claims that remain unpaid
Process 3rd party warranty claims and ensure they are paid in a timely manner

Rewards & Benefits:
We are proud to offer a competitive benefits package, including:

- Medical, Dental, and Vision Plans

- Paid Holidays

- Start accruing Paid Time Off (PTO) from day 1!

- Long-Term Disability

- Employer-Paid Life Insurance

- Automatic enrollment in 401(k) Retirement Plan

- Vehicle, Service, and Part Discounts
Pay Range: The approximate pay range for this position is $48,000 - $60,000 per year+ Bonuses
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.
Requirements
Experience: 2+ years in claims processing or dealership administration
Technical skills: Proficiency in dealership software (CDK, Reynolds/Reynolds)
Strong attention to detail and ability to identify documentation or coding discrepancies