Withdrawal Calculation Processor

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The Withdrawal Calculation Processor is responsible for completing return to title IV and
Institutional calculations for students who meet the criteria of withdrawing from a program.
Essential Duties and Responsibilities:

- Determine student’s eligibility for federal loans and Pell upon withdrawal based on DOE compliance

- Communicate timely with students eligible for post withdrawal disbursements

- Accurately determine institutional charges based on Full Sail’s refund policy

- Communicate balances or credits to student in timely manner

- Stays current on federal updates and policies

- Communicates effectively with other departments

Other Responsibilities:

- Adheres to policies and procedures of Full Sail University

- Maintains strict confidentiality of Company and personnel information

- Demonstrates a strong commitment to the mission and values of the organization

- Adheres to Company attendance standards

- Performs other duties as assigned

Supervisory Responsibilities: No

Competencies:

- Strong organizational, analytical, and interpersonal skills

- Creative and innovative writing ability, including proofreading and editing for grammar and punctuation

- Exceptional written and verbal communication skills

- Detail oriented

- Ability to multi-task and work independently

- Ability to interact with staff at all levels in a fast-paced environment

Education and/or Experience:

- Bachelor’s Degree in Business Administration, Finance, or related discipline preferred.

- Previous experience in Student Accounting or Financial Aid.

Certificates, Licenses, Registrations: n/a

Computer/Equipment Skills:

- Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook with high proficiency using Excel

- Prior experience using Campus Vue Management software

Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the
employee is regularly required to have the ability to maintain active customer and employee
communication; access, input and retrieve information from the computer system; enter
alphanumeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.