Zuern - Cross Plains/Madison | Showroom & Sales Support

Description
Zuern Building Products & Design Center is a family-owned and operated building material supplier and design company.  We take pride in our tradition of providing high quality building materials and valuable services to our customers. We are “Building on Service”.

We are currently seeking to fill a full time Showroom and Sales Support role at our Cross Plains/Madison location. This role offers the right candidate the potential to develop new skills with career advancement opportunities.

Job Summary:
The Showroom & Sales Support associate increases sales, market share, company profitability, customer satisfaction, and employee satisfaction.

Essential Duties and Responsibilities:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

- Assisting with the welcoming and functionalities of the store (guest amenities, product & literature samples, stocking of retail items, and organization of showroom)

- Responsible for accounts receivable, deposits, and invoicing as well as reviewing and reconciling account receivable daily

- Collecting, sorting, distributing, and preparing mail and courier deliveries

- Ensuring customer satisfaction is met and exceeded by assisting with customer questions at the store, over the phone or via email, assisting in selling, promoting and marketing Zuern, distributing vendor leads from various platforms, and partnering with the sales team

- Monitor, organize, and order office supplies

- Assisting the GM in various duties such as facilitating trainings, inventory counts. organizing internal and external events at the store, and other miscellaneous projects
Requirements

- Excellent communication skills

- Attention to detail

- Thoroughness

- Organization

- Analyzing information

- Accounting

- PC proficiency

- Data entry skills

- General math skills

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read, analyze, and communicate effectively with various departments. Ability to respond to common inquiries or complaints from customers and employees.
Mathematical Skills
Ability to apply concepts of basic algebra.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical information in mathematical form and deal with several abstract and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or touch objects, tools, or controls; and talk or hear. The employee is occasionally required to stand; walk; reach above shoulders; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.