Alliances/Strategic Account Manager

What You Will Do
As an Alliances / Strategic Account Manager , you will play a key role in driving growth across Johnson Controls' portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth , you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What We Offer

- Competitive salary plus bonus plan

- 25 days holiday plus bank holidays

- Private healthcare

- Pension scheme

- Life assurance

- Employee Assistance Programme

- Employee referral scheme

- Employee discounts

- Cycle to Work scheme

- Discounts on Johnson Controls products and services

- Ongoing training and career development opportunities

- Supportive, collaborative and safety-driven culture

How You Will Do It

- Develop and execute strategic account and alliance plans to achieve revenue and growth targets.

- Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.

- Identify new business opportunities within existing accounts and partner networks.

- Collaborate with sales, marketing and operational teams to drive joint business initiatives.

- Lead partner engagement activities, business reviews and strategic planning sessions.

- Support the development of account forecasts, pipeline management and sales reporting.

- Negotiate commercial agreements and partnership frameworks in line with company policies.

- Monitor market trends, competitor activity and customer requirements to identify growth opportunities.

- Deliver presentations, solution proposals and executive-level business reviews.

- Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.

- Maintain accurate records and opportunities within CRM systems.

- Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

What We Are Looking For
Required

- Proven experience in Strategic Account Management, Alliance Management or Business Development.

- Demonstrable success in achieving revenue growth and business objectives.

- Strong relationship-building and stakeholder management skills.

- Experience managing complex customer or partner engagements.

- Excellent commercial, negotiation and presentation skills.

- Ability to analyse market trends and convert opportunities into business outcomes.

- Strong organisational skills with the ability to manage multiple priorities.

- Proficiency with CRM systems and Microsoft 365 applications.

- Full UK driving licence and willingness to travel regularly.
Beneficial

- Experience within the building technologies, security, fire, HVAC or smart buildings sectors.

- Knowledge of partner channel management and indirect sales models.

- Experience working with consultants, system integrators or large enterprise customers.

- Degree qualification in Business, Engineering or a related discipline.

- Understanding of strategic planning, contract management and commercial frameworks.