Assistant Housekeeping Manager/Renaissance St. Louis Airport Hotel

· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
· Open and close the department in the absence of the Executive Housekeeper including assignment of room boards, keys, and any other opening and closing requirements.
· Take all incoming Housekeeping calls and respond the guest’s needs.
· Perform inventories of supplies and order for par levels
· Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
· Report all items in need of repair to supervisor and maintain equipment used in work.
· Protect guest safety and well-being; be courteous to all guests and co-workers.
Ability to accurately use various office software.
Requirements

· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to accurately report information.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education and relevant training and experience required. Additional education preferred.
· CPR and first aid training preferred.
Additional language ability preferred.